Senior Events Services Manager

Landmark London

Greater London

Hybrid

GBP 36,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Pension with company contributions

50% discount in all our restaurants &

Spa treatments across our properties

Team member and Friends & Family rates

Complimentary stay after probation

Discounts on benefits platform

Interest free season ticket loan

Employee Assistance Programme - 24/7"

Development plans & world-class mgmt.

Bike to work scheme

Recommend a Friend incentive

Uniforms provided and laundered

Free meals on duty

Opportunity to join taskforces

Employee recognition schemes

Job summary

Landmark London invites applications for a Senior Events Services Manager to lead the Banqueting and Operations Team on a permanent basis. The role focuses on delivering memorable moments and five-star service to guests and colleagues, with a positive, energetic workplace across one of London’s landmark hotels.

You will manage event service operations, guide junior managers and front-line colleagues, and coordinate with kitchens and F&B to ensure flawless performance while maintaining high

Responsibilities

Support, guide and develop the Event Service Managers, Junior Events Manager, Team Leaders and front-line colleagues with the operational demands of the business and service standards.
Ensure everything is followed as per the BEO while running events such as set-up, drinks requirements, food service, timings and any other information for a smooth running of functions.
Support the Bar supervisor with the operational demands leading up to and during events.
Maintain a close working relationship with kitchens, back of house, and food & beverage to maximise efficiency.
Review with senior management opportunities for improvement on services and products offered within the department.

Job description

Enrich the Journeys of our People and our Guests as our Senior Events Services Manager!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Senior Events Services Manager are:

Annual earnings to £40,000 (£35,888.00 base salary + non-contractual tronc)

Pension with company contributions
50% discount in all our restaurants and Spa treatments across our properties
Team member and Friends & Family rates across our properties
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
Bike to work scheme
Recommend a Friend incentive
Uniforms provided and laundered complimentary
Free meals on duty
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Senior Events Services Manager, to join our Banqueting and Operations Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Senior Events Services Manager, your main duties and expectations for the role will include:

To support, guide and develop the Event Service Managers, Junior Events Manager, Team Leaders and front-line colleagues with the operational demands of the business and service standards.
To ensure that everything is followed as per the BEO while running events such as set-up, drinks requirements, food service, timings and any other information for a smooth running of functions.
To support the Bar supervisor with the operational demands leading up to and during events.
To maintain a close working relationship with other relevant departments: kitchens, back of house, food and beverage to maximise its efficiency
To review with the senior management opportunities for improvement on services and products offered within the department.

You will be required to work 40 hours per week, on a shift rota.

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