Senior Epic Configuration Analyst – Pharmacy & Trials

GREAT ORMOND STREET HOSPITAL NHS FOUNDATION TRUST; City of Westminster; On-site; GBP 40,000 - 54,000; Full time

Job summary

GOSH (Great Ormond Street Hospital NHS Foundation Trust) is seeking two Willow-certified Analysts to join the DHR team for a 12-month fixed-term maternity cover. The role focuses on pharmacy workflows, system configuration, testing, troubleshooting and optimisation of Epic, in collaboration with hospital staff and research partners.

You will analyse complex workflows, document requirements, manage data, and support end users with expert application knowledge, contributing to cost-saving and

Qualifications

• Willow certified/accredited Analysts

Responsibilities

• Supervise and provide day to day line-management to Configuration Analysts within the team
• Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements
• Investigate end users' preferences and populate databases as part of the configuration process
• Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application
• Ensure that the Epic system is configured to meet new 'best practice' ways of working, to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks
• Log issues as they arise and liaise with colleagues and the supplier to achieve resolution and update the systems accordingly. Escalate unresolved issues through the Configuration Manager or Deputy Head of Design and Delivery as appropriate
• Follow-up with colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met

Job description

GOSH (Great Ormond Street Hospital NHS Foundation Trust) is seeking two Willow-certified Analysts to join the DHR team for a 12-month fixed-term maternity cover. The role focuses on pharmacy workflows, system configuration, testing, troubleshooting and optimisation of Epic, in collaboration with hospital staff and research partners.

You will analyse complex workflows, document requirements, manage data, and support end users with expert application knowledge, contributing to cost-saving and