Senior Configuration Analyst

Great Ormond Street Hospital for Children NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 52,000; Full time

Job summary

Great Ormond Street Hospital for Children NHS Foundation Trust is recruiting two Willow-certified analysts to join the DHR team on 12-month fixed-term maternity cover contracts. The role involves working with specialist pharmacy services and complex clinical pathways, and supporting clinical trial services.

We seek enthusiastic, analytical problem-solvers with a solid understanding of pharmacy workflows who can contribute to system configuration, testing, troubleshooting and optimisation while

Qualifications

• Willow certified/accredited Analysts with Pharmacy workflow experience.
• Strong analytical and documentation skills for clinical/admin workflows.

Responsibilities

• Supervise and provide day-to-day line-management to Configuration Analysts when required.
• Analyse and document clinical and administrative workflows, information, data collection, or reporting needs.
• Investigate end users' preferences and populate databases as part of configuration.
• Serve as expert in the application area; troubleshoot and answer end-user questions.
• Ensure Epic is configured to meet best-practice workflows, supporting cost-saving and improved processes within legal/regulatory frameworks.
• Log issues, liaise with colleagues and suppliers to resolve, and escalate when needed.
• Follow-up with colleagues to provide information to meet deadlines.

Skills

Willow certified/accredited Analyst

Tools

Epic system

Job description

An exciting opportunity has arisen for two Willow certified/accredited Analysts to join DHR Great Ormond Street Hospital (GOSH) on 12-month fixed-term maternity cover contracts.

The role offers a unique opportunity to work with specialist pharmacy services and complex clinical pathways as well as supporting clinical trial services.

We are seeking enthusiastic, analytical problem-solvers with a strong understanding of pharmacy workflows. You will support a range of activity including system configuration, testing, troubleshooting and optimisation, working closely with pharmacy colleagues and other stakeholders.

• Where required supervise and provide day to day line-management to the Configuration Analysts within the team
• Analyse and document simple to highly complex clinical and administrative workflows, information, data collection and/or reporting requirements.
• Investigate end users' preferences and populate databases as part of the configuration process
• Be an expert in the application area, troubleshoot problems and address questions from end users regarding the application
• Ensure that the Epic system is configured to meet new 'best practice' ways of working, to achieve cost-saving benefits and improved workflow processes, whilst working to relevant legal and regulatory frameworks
• Log issues as they arise and liaise with colleagues and the supplier to achieve resolution and update the systems accordingly. Escalate unresolved issues through the Configuration Manager or Deputy Head of Design and Delivery as appropriate
• Follow-up with colleagues and Trust staff to provide information in a timely fashion to enable deadlines to be met

Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions.

Together with our research partner, the UCL Great Ormond Street Institute of Child Health, we form the UK's only academic Biomedical Research Centre specialising in paediatrics.

Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site.

We believe our people are the head, the heart, the hands and the face of GOSH. Being part of our team is incredibly rewarding and you will be doing something extraordinary to the lives of the children and young people we care for.

GOSH is a challenging, complex and inspiring place to work. Each and every day our people come together to support each other to deliver excellent patient care, often working to help our patients and their families navigate through demanding processes and difficult decisions.