Senior Enterprise CSM - DACH, Equity & Growth

SafetyCulture; Manchester; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A global tech company is seeking a candidate for a role in SaaS Customer Success with a strong focus on managing enterprise customers across the DACH region. Ideal candidates will have a passion for solving customer problems and building relationships, along with a proven ability in various industries. The position offers equity and flexibility in working arrangements, along with numerous perks such as professional development opportunities and wellbeing initiatives.

Benefits

Equity with high growth potential

Flexible working arrangements

Professional and personal development opportunities

In-house Culinary Crew

Subsidised fitness programs

Generous parental leave policy

Quarterly celebrations and team events

Gym sessions and pet-friendly offices

Qualifications

• Strong track record of managing enterprise customers, especially in the DACH region.
• Experience in SaaS Customer Success roles preferred.
• Demonstrated ability to align with company values.

Responsibilities

• Build relationships with enterprise customers.
• Lead commercial conversations.
• Collaborate with the Go-To-Market function.

Skills

Customer relationship management

Problem-solving

Collaboration

Commercial conversations

Job description

A global tech company is seeking a candidate for a role in SaaS Customer Success with a strong focus on managing enterprise customers across the DACH region. Ideal candidates will have a passion for solving customer problems and building relationships, along with a proven ability in various industries. The position offers equity and flexibility in working arrangements, along with numerous perks such as professional development opportunities and wellbeing initiatives.