Senior Enterprise App Operations & Reliability Engineer

Work For Scotland; Glasgow, Dundee; Hybride; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Social Security Scotland is seeking a Senior Application Operations Engineer to join our Digital Services Branch. You will own day-to-day operation of critical enterprise applications that deliver benefits and services to people in Scotland, acting as a technical SME for assigned services.

You will lead incident and problem resolution, coordinate with support teams, architects, suppliers and end users to ensure issues are resolved promptly, and you will review performance, capacity and security

Responsabilités

• Lead incident and problem resolution activities, coordinating support teams, technology specialists and suppliers to ensure issues are investigated and resolved within agreed service levels.

Description du poste

Social Security Scotland is seeking a Senior Application Operations Engineer to join our Digital Services Branch. You will own day-to-day operation of critical enterprise applications that deliver benefits and services to people in Scotland, acting as a technical SME for assigned services.

You will lead incident and problem resolution, coordinate with support teams, architects, suppliers and end users to ensure issues are resolved promptly, and you will review performance, capacity and security