Senior Engineering & Rail Claims Adjuster (Hybrid, London)

Crawco; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Crawco in London, United Kingdom is seeking an ICE- Engineering and Rail Senior Adjuster to join our hybrid team. You will handle a mix of engineering claims, conduct investigations, and manage case work from initial notification to settlement.

The role involves visiting sites, coordinating experts, reporting on liability and quantum, and maintaining client relationships while meeting KPIs and SLAs. Applicants should hold a recognised Mechanical and/or Electrical Engineering qualification and

Qualifications

• Strong communication skills, both written and verbal.
• Experience presenting findings to clients and stakeholders.
• Team-oriented with ability to build client relationships.

Responsibilities

• Receiving and acknowledging new claims.
• Market for existing and new business lines.
• Prepare case management plans and coordinate site visits.
• Prepare reports analyzing liability, quantum and actions.
• Instruct and coordinate experts as needed.
• Communicate with all parties and manage interim payments.
• Develop relationships with clients and support new business.
• Maintain files and stay updated on technical or legal changes.
• Understand Business Continuity programme role.

Skills

Strong communication skills

Attention to detail

Client-focused

Team oriented

Education

Recognised Mechanical and/or Electrical Engineering qualification

Job description

Crawco in London, United Kingdom is seeking an ICE- Engineering and Rail Senior Adjuster to join our hybrid team. You will handle a mix of engineering claims, conduct investigations, and manage case work from initial notification to settlement.

The role involves visiting sites, coordinating experts, reporting on liability and quantum, and maintaining client relationships while meeting KPIs and SLAs. Applicants should hold a recognised Mechanical and/or Electrical Engineering qualification and