Senior Engineer - Network & IP

Arqiva; Winchester; Hybrid; GBP 56,000 - 69,000; Full time

Benefits offered by this job

Flexible hybrid working

Pension scheme 6–10%

Wellbeing programme

Learning platforms for development

Discounts on big brands

Job summary

Arqiva is seeking a Senior Engineer – Network & IP to maintain, support and enhance its critical IP network infrastructure. You will provide technical leadership across operations, lifecycle management and projects, driving improvements while mentoring engineers and ensuring solutions meet business and regulatory needs.

The role requires hands-on expertise with IP networks, routing protocols, data centre tech and AWS, plus the ability to work across teams and remote locations.

Qualifications

• Significant experience in an operational network support role.
• Excellent customer facing skills with ability to own issues to resolution.
• Coaching and mentoring skills to increase team knowledge.
• Ability to lead engineers across multiple teams and remote locations.

Responsibilities

• Lead complex network support with responsibility for uptime and performance.
• Provide technical guidance across network lifecycle management and projects.
• Coordinate with design, product, architecture and security teams to deliver live network changes.
• Mentor engineers and ensure regulatory and customer requirements are met.

Skills

Operational network support

Customer facing

Mentoring

Team leadership

Tools

Cisco IOS

MPLS

QOS

Job description

Senior Engineer – Network & IP 24211

Job Description

Location

Any Arqiva site (hybrid working), with occasional travel to Winchester, London or Huddersfield for team meetings.

What’s In It For You

• Up to £62,600
• Work Life Smarter – our commitment to a flexible and hybrid working culture
• Generous pension scheme starting at 6% rising to 10%
• A unique wellbeing programme that looks after the whole you
• Access to multiple learning platforms to support your individual development
• Active and diverse networks that build community, support wellbeing and advocate for change
• A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here.

Purpose

The Senior Engineer - Network & IP is responsible for maintaining, supporting and enhancing Arqiva's critical IP network infrastructure, ensuring the delivery of resilient, secure and high-performing services. The role provides technical leadership across operational support, network lifecycle management and project delivery, while driving continuous improvement, mentoring engineers and ensuring network solutions meet business, customer and regulatory requirements.

Accountabilities

• Complete planned works and maintenance on the full range of systems and networks within the operating environment, providing leadership and guidance to upgrades and modifications,
• Respond to faults and service outages and complete corrective maintenance in line with Arqiva standards, policies and procedures
• Contribute to the delivery of projects through the provision of technical advice, installation and commissioning support and service transition, Implement upgrades and modifications to existing systems and networks
• Provide full lifecycle management of network devices including reviewing and implementing network upgrades and decommissioning tasks.
• Maintain accurate records, documents and reporting of actions taken. Complete testing and measurements to ensure compliance with regulatory, industry and customer requirements
• Work with the Network Engineering teams to ensure that network solutions are transitioned into the live environment without issue and in line with all service requirements
• Contribute to the continuous improvement of operating policies, processes and procedures.
• Engage with customers and build positive working relationships.
• Supervise the delivery of 3rd party suppliers and contractors to ensure that specifications and standards meet Arqiva requirements
• Drive innovation, both small and large, into and through the business; deploy and evidence with outcomes, a continuous improvement (CI) mind-set.
• Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools.
• Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians
• Maintain network designs ensuring accuracy in line with live networks, working in collaboration with Design, Product, Architecture and Security teams
• Produce work instructions and other appropriate tools and materials to support service and technical delivery
• Understanding of Datacentre technologies and AWS.
• Understanding of automation.

Required Expertise

• Significant experience in an operational network support role, with a proven track record of working on and troubleshooting complex, always on critical IP Networks
• Excellent customer facing skills with the ability to take ownership of issues and drive to resolution.
• Technically competent to challenge proposed solutions and designs identifying any risks and oversights with the ability to influence the designs/solution.
• Excellent coaching and mentoring skills that will be used to increase the technical knowledge base of the team in new and emerging technologies
• The ability to matrix work and lead technical personnel across multiple teams and remote locations
• Ability to undertake continuous personal development, and to lead and direct engineers, to meet the technical requirements of future technologies and project deliverables.
• Track record of working on and troubleshooting complex, always on critical IP Networks
• Working knowledge of the design, development and testing of bespoke and COTS (Common off the Shelf) software/hardware for Broadcast, IP Network, IOT or corporate application depending on technical area of expertise.
• Experience with processes, standards and engineering practices related to monitoring and controlling (M&C).

Required Technical Skills

• Experienced in troubleshooting complex IP Networks.
• Experience of routing protocols including BGP, ISIS and OSPF
• Experienced in the configuration and troubleshooting of MPLS and Multicast
• Good knowledge of Cisco devices including IOS and IOS XE and IOS XR operating systems
• Good knowledge of implementing and troubleshooting QOS on complex networks
• Good understanding of security devices including firewall, threat and intrusion detection systems.
• Good understanding of Data Centre network technologies and troubleshooting
• A good understanding of network design and operation in a high threat environment.

Security Clearance Is Required

Please note that the successful candidate will be required to successfully undergo UK Security Clearance and must have been resident within the UK for at least five years.

Qualifications

Either (A Higher Education or professional qualification in a relevant discipline) or relevant experience

Why Arqiva

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to [e-mail].