Senior Engagement & Communications Lead

Synechron; Greater London; On-site; GBP 95,000 - 130,000; Full time

Job summary

Synechron seeks a Senior Engagement & Communications Lead to support the CTO's engagement agenda for a global Bank, with a specific focus on AI. The role sits within an broad engagement team across technology functions and regions, building relationships to foster an inclusive culture and help our people thrive.

The London-based role requires x10+ years in senior communications within financial services, strong facilitation of engagement forums such as All Hands and Town Halls, and comfort with

Qualifications

• 10+ years in senior communications within financial or professional services.
• Experience supporting and delivering people initiatives across global organisations.
• Experience collaborating with technology teams and global stakeholders.

Responsibilities

• Support the CTO and senior leadership to foster community and belonging across the team.
• Shape and deliver Enterprise Technology engagement plans that connect to key strategies.
• Represent Enterprise Technology and the CTO in communications forums.
• Organise forums including All Hands, Town Halls, and colleague exchanges.
• Create high quality, clear content for a range of key stakeholders.
• Lead programmes that support learning across the team and DEI initiatives.
• Engage with DEI forums across Technology aligning with the Engagement Lead.
• Develop talent and support wellbeing and psychological safety within the department.
• Contribute to culture change and support Technology and People Strategy.

Skills

Stakeholder management

Engagement strategy

Internal communications

Presentation skills

Interpersonal skills

Leadership

AI interest

DEI initiatives

Tools

Zoom

Slido

MS PowerPoint

Job description

Synechron is looking for a Senior Engagement & Communications Lead who will directly support delivery of the engagement agenda for the CTO at a global Bank. The role will help to unite and connect individuals across the function as ‘one team’ and align to the goals across Technology, and the wider Bank with a specific focus on AI.

They will be an active part of a broader engagement team across multiple technology functions and global regions. The role holder will build strong, collaborative relationships with relevant stakeholders to support and drive an inclusive culture and enable our people to thrive in their work.

Responsibility:

• Supporting the CTO and senior leadership in fostering a sense of community and belonging across the team, increasing engagement for staff through targeted, meaningful and consistent activity
• Helping to shape and deliver internal Enterprise Technology specific engagement plans that connect back to, and support key strategies across Technology, and the wider Bank
• Representing Enterprise Technology and the CTO in comms and engagement forums
• Supporting the agenda and organisation of forums including All Hands, Town Halls, colleague exchanges, and others as appropriate – and understanding feedback data provided at these forums
• Assisting in / creating and disseminating high quality, clear, engaging content for a range of key stakeholders
• Working on programmes that support targeted learning across the team, driving knowledge sharing and DEI (Diversity, Equity and Inclusion) initiatives
• Being active in, and connecting with, various DEI forums across Technology in alignment with the Engagement Lead
• Working on initiatives that support and develop talent across the department and enable the well-being and psychological safety of the team
• Supporting positive change across the organisation through a strong network of colleagues who contribute to culture change, comms and engagement, and support the Technology Strategy and People Strategy

Experience:

• x10 years experience in a senior communications role within financial or professional services with experience supporting and delivering people initiatives across a wide range of topics in a global organisation (ideally within technology)
• Ability to support on and/or deliver high quality engagement forums, such as Townhalls, All Hands, exchanges and other colleague information and feedback sessions, often in partnership with stakeholders and collaborators
• Awareness of creating high-quality, compelling internal communications that support key messages
• Interest in, and respect for branding guidelines as set out by the organisation
• Able to produce creative, high-quality materials using tools such as Zoom, Slido, MS PowerPoint
• Strong presentation skills is advantageous
• Excellent interpersonal skills, with the confidence to work effectively with stakeholders of varying levels of seniority across diverse networks and multi-regional geographies
• Desirable: Exceptional organisational skills and attention to detail, with the ability to manage multiple threads of work under pressure to tight timelines and remain calm
• Experience and interest in AI

London x3 days in office - Long term contract inside IR35

Diversity Statement

Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to support our global workforce. Empowerment and collaboration are at the core of how we operate.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.