Senior Employee Relations Lead - Complex Case Expert

Artis Recruitment; Gloucester; On-site; GBP 65,000 - 85,000; Full time

Job summary

Artis Recruitment is seeking an experienced Employee Relations Service Manager to lead a five-strong People Partners team within a large, complex organisation. You will provide expert guidance on sensitive cases, ensure fair and consistent handling, and drive HR process improvements while aligning with UK employment legislation.

The role focuses on coaching, escalation support for challenging cases, and collaboration with senior stakeholders to enable effective people support during

Qualifications

• Significant experience in employee relations, including complex and sensitive casework.
• Strong knowledge of UK employment law and practical application in a business setting.
• Experience leading, coaching or managing HR professionals or People Partners.
• Confident escalation point for challenging people matters.
• Experience in a large, complex or matrix organisation.

Responsibilities

• Lead and develop a team of five People Partners, providing guidance, coaching and support on complex people matters.

Skills

Employee relations

UK employment law

Team leadership

Stakeholder management

Investigation skills

Job description

Artis Recruitment is seeking an experienced Employee Relations Service Manager to lead a five-strong People Partners team within a large, complex organisation. You will provide expert guidance on sensitive cases, ensure fair and consistent handling, and drive HR process improvements while aligning with UK employment legislation.

The role focuses on coaching, escalation support for challenging cases, and collaboration with senior stakeholders to enable effective people support during