Employee Relations Manager

Frazer Jones; Greater Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Frazer Jones is recruiting an experienced Employee Relations Manager to join a leading organisation in Manchester. The role focuses on complex ER cases, providing expert guidance to senior stakeholders and HR colleagues while upholding UK employment law and best practices.

You will lead investigations, coach managers, and ensure timely, compliant outcomes. A hybrid working model and strong career prospects are offered in a demanding, regulated environment.

Qualifications

• Significant experience managing a broad range of employee relations cases.
• Strong knowledge of UK employment law and HR best practice.
• Experience conducting complex investigations and producing high-quality reports.
• The ability to manage sensitive and high-risk cases independently.
• Excellent stakeholder management and influencing skills.
• Strong written communication and attention to detail.
• A pragmatic, commercial and solutions-focused approach.
• Experience within regulated professional services, financial services, consulting or a similarly complex change environment.

Responsibilities

• Managing end-to-end employee relations cases including disciplinary, grievance, capability, performance, conduct and absence matters.
• Providing expert advice on employment legislation, company policies and best practice.
• Conducting and overseeing workplace investigations and producing detailed investigation reports.
• Supporting, coaching and guiding managers through complex employee issues.
• Preparing and reviewing case documentation, outcome letters and records.
• Monitoring case progress to ensure matters are resolved efficiently and within agreed timelines.
• Identifying ER trends, mitigating risk and driving best practice across the organisation.
• Supporting the development of a positive, high-performing and inclusive workplace culture.

Skills

Employee relations

UK employment law

Stakeholder management

Investigations

Report writing

Job description

We are recruiting on behalf of a leading organisation, with the appointment of an experienced Employee Relations Manager to join its established HR team.

This is an excellent opportunity for an ER specialist who thrives in a fast-paced, complex environment and enjoys partnering with senior stakeholders to navigate sensitive people matters. The role will take ownership of a broad range of employee relations activity, ensuring fair, consistent and legally compliant outcomes whilst supporting a positive employee experience.

As Employee Relations Manager, you will lead on complex and high-risk employee relations cases, providing expert guidance to managers and HR colleagues across the business.

Key responsibilities include:

• Managing end-to-end employee relations cases including disciplinary, grievance, capability, performance, conduct and absence matters.
• Providing expert advice on employment legislation, company policies and best practice.
• Conducting and overseeing workplace investigations and producing detailed investigation reports.
• Supporting, coaching and guiding managers through complex employee issues.
• Preparing and reviewing case documentation, outcome letters and records.
• Monitoring case progress to ensure matters are resolved efficiently and within agreed timelines.
• Identifying ER trends, mitigating risk and driving best practice across the organisation.
• Supporting the development of a positive, high-performing and inclusive workplace culture.

To be considered, you must have:

• Significant experience managing a broad range of employee relations cases.
• Strong knowledge of UK employment law and HR best practice.
• Experience conducting complex investigations and producing high-quality reports.
• The ability to manage sensitive and high-risk cases independently.
• Excellent stakeholder management and influencing skills.
• Strong written communication and attention to detail.
• A pragmatic, commercial and solutions-focused approach.
• The ability to manage multiple priorities in a demanding environment.
• Experience within professional services, financial services, consulting or a similarly regulated and complex change environment.
• Exposure to supporting employee relations activity across multiple jurisdictions.

This role offers the chance to join a well established business wit a strong reputation and collaborative culture at a time of exciting change. You will work alongside an experience HR team, partnering with senior leaders to influence key people decisions and make a tangible impact on employee experience and organisational effectiveness.

This role offers autonomy and excellent career prospects.

Competitive salary and hybrid working, central Manchester.