Senior Embedded Linux Support Engineer for AI Platforms

Arm Limited; Cambridge; Hybrid; GBP 50,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Arm Limited is seeking an experienced Support Engineer for its Central Engineering Software Group in Cambridge. You will provide hands-on technical assistance across a complex software stack, including firmware, Linux, device drivers, and applications, ensuring smooth deployment of Arm technology in AI ecosystems.

You will work with internal and external users, supporting early deployment efforts and enhancing documentation to improve self-service and partner enablement across teams.

Qualifications

• Strong understanding of embedded Linux-based software stacks (kernel, drivers, firmware integration).
• Experience triaging, debugging, and resolving software issues using C/C++ and/or assembly.
• Effective written and verbal communication across teams and with external partners.

Responsibilities

• Manage and drive technical support cases to successful resolution.
• Provide hands-on debugging across embedded Linux stacks (firmware, drivers, apps).
• Collaborate with internal engineering and central support teams to improve partner enablement and product stability.
• Contribute to documentation, FAQs, and knowledge bases for self-service.
• Support early deployment efforts of new Arm hardware and software products.

Skills

Embedded Linux

C/C++

Debugging

Job description

Arm Limited is seeking an experienced Support Engineer for its Central Engineering Software Group in Cambridge. You will provide hands-on technical assistance across a complex software stack, including firmware, Linux, device drivers, and applications, ensuring smooth deployment of Arm technology in AI ecosystems.

You will work with internal and external users, supporting early deployment efforts and enhancing documentation to improve self-service and partner enablement across teams.