Senior Ecommerce Executive | Beauty Subscriptions

Thg Plc; Manchester; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

On-site gym

Staff discount on THG brands

Birthday day off

Refer-a-friend bonus up to £1000

Paternity/maternity pay

Job summary

THG Beauty is seeking a Senior Ecommerce Executive to drive online performance for our subscription portfolio. You’ll own onsite execution, campaign delivery and performance reporting across a leading Glossybox in a fast-paced, collaborative environment.

You’ll analyse data to explain the "why" behind actions and work with Ecommerce, Marketing, Sourcing and Operations to optimise Revenue, GP, AOV, CVR & Traffic.

Qualifications

• Experience in ecommerce, digital or marketing (or relevant placement).
• Strong organisational and attention to detail skills.
• Change Management: understand business needs and priorities.

Responsibilities

• Support homepage, landing pages and onsite merchandising delivery.
• Ensure content, products and offers are accurate and live on time.
• Independently set up all offer types; act as point of contact for teammates.

Skills

Ecommerce experience

Organisation

Change management

Job description

Senior Ecommerce Executive | Beauty Subscriptions

Division

THG Beauty

Location

UK, Manchester

Job Type

Full-time

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Life at THG Beauty

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin,with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Role Purpose: why this role exists

We are recruiting a Senior Ecommerce Executive to support online performance across THG Beauty’s subscription businesses. Sitting at the heart of the customer journey, you will support onsite execution, campaign delivery and performance reporting, helping bring trading plans to life across a leading Glossybox in a fast-paced, collaborative environment. With thorough skills across data analysis, and manipulating data you’ll provide direction, understanding the 'why' behind actions, not just the fact we are actioning them.

Deliverables: what this role owns and delivers

• Support delivery of homepage, landing pages and onsite merchandising
• Ensure all content, products and offers are accurate and live on time
• Independently set up all offer types; act as a point of contact for other team members requiring support
• Maintain a consistent and high-quality customer experience

Campaign Delivery

• Support setup and execution of campaigns and promotional activity
• Coordinate with Marketing and CRM to ensure smooth launches
• Maintain strong attention to detail across all campaign activity

Performance & Reporting

• Support daily and weekly performance reporting
• Monitor KPIs and highlight risks or opportunities
• Use data to support improvements in performance , proactively suggesting and taking actions to influence Revenue, GP, AOV, CVR & Traffic
• Own the 'why' behind trade actions; drive GP-focused decisions with greater autonomy
• Cross channel/function collaboration: drive trading actions with greater autonomy
• Work closely with Ecommerce, Marketing, Sourcing and Operations
• Set an example in how knowledge and insights are shared across and outside the team

Experience

• Experience in ecommerce, digital or marketing (or relevant placement)
• Strong organisational and attention to detail skills
• Change Management: understand business needs and priorities

Behaviours: how this role operates

• Prioritisation & Organisation: independently prioritise and manage own workload.
• Collaboration: lead collaboration across and outside the team; drive process improvements.
• Communication: strong written/verbal communication, flexed for the audience.
• Active Listening: lead by example in meetings.
• Growth Mindset: proactively identify and close gaps in own knowledge.
• Accountability: strong attention to detail in own work.

What’s in it for me?

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
  
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
  
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.