Senior ECommerce Acceleration Associate

Jobtailor; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Jobtailor in London, United Kingdom, is seeking an experienced eCommerce/Amazon Account Manager to lead client relationships and optimize performance across Vendor Central and Seller Central. You will turn data into strategic actions, collaborate with cross-functional teams, and manage end-to-end marketplace activities from catalog to promotions.

The role emphasizes strong stakeholder management, analytical thinking, and proactive problem solving in a multi-client environment.

Qualifications

• Strong hands-on experience managing Amazon marketplace accounts, brand- or agency-side.
• Solid knowledge of Amazon Vendor Central and Seller Central.
• Experience with sales, margin, availability, pricing, catalogue health and promotions.
• Excellent client and stakeholder management skills.
• Analytical mindset; able to turn data into insights and actions.

Responsibilities

• Own and develop relationships with key client accounts.
• Serve as a trusted eCommerce partner and day-to-day client contact.
• Own Amazon performance across Vendor Central (1P) and Seller Central (3P).
• Develop marketplace growth plans aligned with client strategies and objectives.
• Manage end-to-end eCommerce process: catalogue, content, pricing, promotions, inventory, performance and customer experience.
• Analyse sales and marketplace performance to identify risks and opportunities.
• Turn data into clear recommendations and actions.
• Troubleshoot Vendor and Seller Central issues and drive resolution.
• Plan and deliver client performance reviews and QBRs.
• Collaborate with eCommerce Operations, Advertising, Content, Technology and other teams.
• Support promotional campaigns, product launches and peak periods.
• Identify opportunities to expand client performance across marketplaces.

Skills

Amazon Marketplace Management

Vendor Central Expertise

Client Relationship Management

Data Analysis

Proactive Problem Solving

Attention to Detail

Organizational Skills

English Proficiency

Tools

Excel

Power BI

Helium 10

Keepa

Amazon Advertising

Job description

• Own and develop relationships with key client accounts
• Serve as a trusted eCommerce partner and day-to-day client contact
• Own Amazon performance across Vendor Central (1P) and Seller Central (3P)
• Develop marketplace growth plans aligned with client strategies and objectives
• Manage the end-to-end eCommerce process across catalogue and content, pricing, promotions, inventory, availability, operational performance and customer experience
• Analyse sales, profitability and marketplace performance to identify risks and opportunities
• Turn data into clear recommendations and actions
• Troubleshoot Vendor and Seller Central issues and drive resolution with Amazon, clients and internal teams
• Plan and deliver client performance reviews and QBRs
• Provide insights, recommendations and next steps
• Collaborate with eCommerce Operations, Advertising, Content, Technology and other internal teams
• Support promotional campaigns, product launches and peak trading periods
• Identify opportunities to expand client performance and scope across Amazon and other marketplaces

Requirements

• Strong hands‑on experience managing Amazon marketplace accounts, either brand-side or agency-side
• Good working knowledge of Amazon Vendor Central and Seller Central
• Strong understanding of the Amazon Vendor Central 1P model
• Experience with sales, margin, availability, pricing, catalogue health and promotions
• Strong client and stakeholder management skills
• Commercially minded and analytical, with ability to turn data into insights and actions
• Proactive and solutions‑focused
• Self‑aware, open to feedback and motivated to improve
• Positive, collaborative attitude
• Strong attention to detail, organisation and prioritisation across multiple accounts
• Confident written and verbal English
• Preferred: experience with Zalando, eBay, Walmart, TikTok Shop or Allegro
• Preferred: experience with Amazon Advertising or performance marketing teams
• Preferred: experience with Excel, Power BI, Helium 10, Keepa or similar tools
• Preferred: experience in an agency or multi‑client environment

Core Competencies

Demonstrates expertise in managing Amazon marketplace accounts, with a strong focus on Vendor Central and Seller Central operations. Capable of analyzing data to drive insights and recommendations that enhance client performance and marketplace growth.

Highest‑signal resume keywords

• Amazon Marketplace Management
• Vendor Central Expertise
• Client Relationship Management
• Data Analysis and Insights
• Proactive Problem Solving

ATS Optimization Keywords

Hard Skills

• Amazon Vendor Central
• Amazon Seller Central
• Sales Analysis
• Margin Management
• Catalogue Health
• Promotions Management
• Pricing Strategy
• Operational Performance
• Client Performance Reviews
• Marketplace Growth Planning

Soft Skills

• Stakeholder Management
• Collaboration
• Attention to Detail
• Organizational Skills
• Positive Attitude

Industry Keywords

• ECommerce
• Client Accounts
• Promotional Campaigns
• Multi‑Client Environment
• Performance Marketing

Tools & Technologies

• Excel
• Power BI
• Helium 10
• Keepa
• Amazon Advertising