Senior Dynamics 365 CE Solutions Architect — AI-Driven CRM

Cognitive Group | Part of the Focus Cloud Group; England; On-site; GBP 75,000 - 95,000; Full time

Job summary

Cognitive Group | Part of the Focus Cloud Group is seeking a Dynamics 365 CE Solution Architect to lead and design innovative CRM solutions. The role focuses on delivering end-to-end Dynamics 365 CE solutions emphasizing scalability and AI capabilities.

The ideal candidate will have strong expertise in Dynamics 365, Power Platform, and client-facing advisory, ensuring alignment with enterprise requirements. The position offers opportunities to shape CRM strategies and drive business outcomes.

Qualifications

• Strong experience as a Dynamics 365 CE Solution Architect.
• Deep expertise in Dynamics 365 Customer Engagement modules.
• Proven consulting and client-facing experience.

Responsibilities

• Lead the architecture and design of Dynamics 365 CE solutions.
• Define end-to-end solution architecture.
• Support AI and Copilot-driven transformation.

Skills

Dynamics 365 CE Solution Architecture

Power Platform

Client-facing advisory

Microsoft cloud architecture

AI-driven transformation

Education

Microsoft certifications in Dynamics 365 CE, Power Platform, or Azure

Tools

Dataverse

APIs

event-driven architecture

Job description

Cognitive Group | Part of the Focus Cloud Group is seeking a Dynamics 365 CE Solution Architect to lead and design innovative CRM solutions. The role focuses on delivering end-to-end Dynamics 365 CE solutions emphasizing scalability and AI capabilities.

The ideal candidate will have strong expertise in Dynamics 365, Power Platform, and client-facing advisory, ensuring alignment with enterprise requirements. The position offers opportunities to shape CRM strategies and drive business outcomes.