Senior DUA Credit Control Analyst

JSS; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading London Market insurance organisation is seeking a Senior DUA Credit Control Analyst to join its finance team. The role covers premium debt management, broker and coverholder relationships, bordereaux reconciliations and credit control reporting across delegated authority business.

You will own DUA credit control, manage complex reconciliations and provide KPI reporting to senior stakeholders, while building strong cross-functional relationships with underwriting, finance and operations.

Qualifications

• Proven experience within DUA / Delegated Authority Credit Control in the London Insurance Market.
• Strong knowledge of binders, coverholders, bordereaux, lineslips and consortium business.
• Excellent understanding of premium collections, reconciliations and aged debt management.
• Strong analytical skills with the ability to interpret large volumes of premium and financial data.
• Advanced Excel skills, including Pivot Tables, Lookups and data analysis.
• Comfortable working with both internal and external stakeholders.
• Highly organised, proactive and able to manage competing priorities effectively.

Responsibilities

• Manage delegated authority premium debt across multiple portfolios.
• Proactively monitor and chase overdue balances with brokers, coverholders and other market counterparties.
• Reconcile written, signed and settled premium bordereaux, identifying variances and allocation issues.
• Investigate outstanding declarations and payment differences, ensuring timely resolution.
• Produce and present KPI and performance reporting to senior stakeholders and committees.
• Maintain credit control process documentation and support audit requirements.
• Build strong relationships with underwriting, finance, brokers and coverholders.
• Identify trends and opportunities for process improvements.
• Contribute to enhancement of controls, reporting and operational efficiencies.

Skills

DUA Credit Control

Premium debt management

Stakeholder management

Financial data analysis

Tools

Excel

Pivot Tables

VLOOKUP / Lookups

Job description

A leading London Market insurance organisation is looking to appoint a Senior DUA Credit Control Analyst to join its finance team.

This is a fantastic opportunity for an experienced delegated authority professional to take ownership of premium debt management, broker and coverholder relationships, bordereaux reconciliations, and credit control reporting across a diverse portfolio of delegated authority business.

Key Responsibilities:

• Manage and oversee delegated authority premium debt across multiple portfolios.
• Proactively monitor and chase overdue balances with brokers, coverholders and other market counterparties.
• Reconcile written, signed and settled premium bordereaux, identifying variances, discrepancies and allocation issues.
• Investigate outstanding declarations and payment differences, ensuring timely resolution.
• Produce and present regular KPI and performance reporting to senior stakeholders and committees.
• Maintain accurate credit control process documentation and support audit requirements.
• Build strong relationships with underwriting, finance, brokers and coverholders.
• Identify trends, recurring issues and opportunities for process improvements.
• Contribute to the ongoing enhancement of controls, reporting and operational efficiencies.

About You:

• Proven experience within DUA / Delegated Authority Credit Control in the London Insurance Market.
• Strong knowledge of binders, coverholders, bordereaux, lineslips and consortium business.
• Excellent understanding of premium collections, reconciliations and aged debt management.
• Strong analytical skills with the ability to interpret large volumes of premium and financial data.
• Advanced Excel skills, including Pivot Tables, Lookups and data analysis.
• Comfortable working with both internal and external stakeholders.
• Highly organised, proactive and able to manage competing priorities effectively.

Why Apply?

• Join a well-established and respected London Market insurer.
• Play a key role within a specialist delegated authority function.
• Broad stakeholder exposure across underwriting, finance and operations.
• Opportunity to drive process improvements and add real value to the business.