Senior Domiciliary Care Manager — Lead & Grow

ICare Group; Sefton; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Mileage allowance

Blue Light Card reimbursement

Employee Assistance Programme

Career progression

Company pension

Refer a Friend Scheme

Job summary

ICare Group in Sefton is seeking a Registered Care Manager to lead our domiciliary care service from the Sefton office. You will oversee service delivery, support and develop care teams, drive growth and maintain high care standards.

Key requirements include management experience in domiciliary care, NVQ/QCF Level 3 or higher, and willingness to progress to Level 5. A full UK driving licence and own vehicle are essential.

Qualifications

• Have previous management experience within domiciliary care.
• Hold NVQ/QCF Level 3 in Health & Social Care as a minimum.
• Be willing to work towards Level 5 qualification in Health & Social Care.
• Have both domiciliary and extra care experience.
• Hold a full UK driving licence and access to own vehicle.
• Be willing to undergo an Enhanced DBS check.

Responsibilities

• Holding CQC registration and ensuring regulatory compliance.
• Managing the day-to-day operations of the branch.
• Leading, motivating and developing care and office-based teams.
• Overseeing recruitment, onboarding and retention of care staff.
• Creating and managing staffing rotas to ensure effective service delivery.
• Building strong relationships with commissioners, service users, families and healthcare professionals.
• Monitoring service quality through audits, reviews and spot checks.
• Investigating complaints, incidents and safeguarding concerns when required.
• Managing branch performance and identifying opportunities for growth and development.
• Ensuring policies, procedures and health & safety requirements are implemented effectively.
• Participating in on-call rota and providing operational support.

Skills

Leadership

Communication

People-focused

Organised

Education

NVQ/QCF Level 3 Health & Social Care

Level 5 Health & Social Care qualification

Job description

ICare Group in Sefton is seeking a Registered Care Manager to lead our domiciliary care service from the Sefton office. You will oversee service delivery, support and develop care teams, drive growth and maintain high care standards.

Key requirements include management experience in domiciliary care, NVQ/QCF Level 3 or higher, and willingness to progress to Level 5. A full UK driving licence and own vehicle are essential.