Senior Director | People & Transformation | Strategic Communications

FTI Consulting, Inc; London; Hybrid; GBP 90,000 - 140,000; Full time

Job summary

A leading consulting firm seeks a Senior Director for its People & Transformation team in London. The role involves leading transformation projects, managing teams, and driving business development. Candidates should have over 10 years of consulting experience and a strong background in change management. The firm offers competitive benefits and a collaborative culture focused on professional development.

Benefits

Flexible working arrangements

Professional development programs

Wellness initiatives

Community volunteering opportunities

Qualifications

• 10+ years of work experience in consulting.
• Experience running transformation projects or workstreams.
• Strong project/program management skills.

Responsibilities

• Scope, plan, and lead execution of transformation programs.
• Facilitate change planning and manage commercial aspects of projects.
• Lead and inspire teams, providing mentorship and career coaching.

Skills

Problem Solving

Change Management

Stakeholder Management

Team Leadership

Consulting

Job description

Senior Director | People & Transformation | Strategic Communications

FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.

At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.

Are you ready to make your impact?

About The Role

We are seeking a Senior Director to join our People & Transformation team. You will be working with clients to solve their most challenging issues. Regardless of the type of transformation, you will work closely with clients and project leadership teams to scope, plan and deliver programs of work to drive change. Our work includes people, process, systems and culture change. We work with clients across all sectors within FTSE 100 organizations with tens of thousands of employees to some clients with 300 employees or less.

As a Senior Director in our team, you will enable your clients to lead strategic transformations in their organisations through high impact experiences that deliver true business value and lasting results. You will lead teams of consultants to understand the human element of change and design and deliver activities to build readiness where it is needed across our clients’ organisations.

As a Senior Director in our People & Transformation team, your day will be dynamic, balancing client delivery, team leadership and business growth.

What You'll Do

Client Delivery

· Scope, plan, and lead the execution of transformation programs, ensuring seamless delivery in both small and large matrixed organizations.

• Facilitate change planning, including stakeholder analysis, business impact assessments, and change management strategies.
• Design and execute change interventions, leveraging persona development, storytelling, design thinking workshops, and strategic communications.
• Manage the commercial aspects of projects, ensuring scoping, pricing, forecasting, and resource allocation.
• Oversee multiple projects and clients simultaneously, maintaining high-quality outcomes.

Leadership and team development

• Lead and inspire teams, ensuring structured delivery, clear delegation, and high-impact execution.
• Provide mentorship and career coaching, supporting team members in their professional growth.
• Collaborate with MDs/SMDs to align on strategic direction and ensure quality oversight of deliverables.

Business development and practice growth

• Drive business development activities, including proposal development, pitches, networking, and thought leadership.
• Contribute to marketing and brand-building efforts for the practice.
• Participate in internal initiatives that shape and evolve our People & Transformation offering.

How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

#LI-Hybrid

What You Will Need to Succeed

Comfort with complexity

• You are solution-focused: You apply functional knowledge to inform solution development and contribute to recommendations.
• You know how to consult: You can apply structured problem-solving, critical thinking, and influence to turn complexity into clear, actionable solutions that drive impact.
• You are comfortable with ambiguity: You remain focused and effective even when the path ahead is unclear e.g. You can translate a vague brief from a client into an effective proposal or work product.
• You are a people person: You enjoy building deep, meaningful relationships and leveraging them to drive impact. And, you are comfortable representing your firm and your capabilities in large forums.
• You know how to tell a story: You can articulate complex ideas in a compelling way and explain the value of your work to people who don’t understand it.You can distil complex information into clear, concise messages that drive understanding and action whether talking to a client or delegating to your team.
• You influence and adapt to your environment: You can read a room, sense dynamics, and adjust your approach to achieve the best results.

Relentlessness with quality and delivery

• You are dogged in your pursuits: You recognize that all great things come from effort and determination, finding solutions where others see roadblocks.
• You thrive in fast-paced environments: You are comfortable working at speed without compromising quality. You are able to prioritize and keep multiple plates spinning at once.
• You know how to grind: You have the resilience and persistence to push through challenges and deliver results. Eg. When you receive conceptual feedback you can distil that to advance your work product and bring it closer to the mark.
• You are a builder, not an executor: You don’t need all the tools, methodologies, or polished slide decks to get started; you thrive in start-up mode, shaping and creating what’s needed as you go.

Requirements

• 10 + years of work experience
• Experience in a consulting, with direct experience running transformation projects or workstreams is preferred
• Experience in Organisational Development, Change Management, or HR
• Experience leading teams, and demonstrating strong project/program management skills to strict deadlines / timelines
• A desire to work collaboratively with a wide range of stakeholders who don’t all do what you do
• A mindset that is focussing on developing early stage talent, and bringing out their best

Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offermarket competitive benefits (including pension), supplemented by 15 flexible benefits, to meet your needs. These include health, lifestyle and family friendly options. We also offer professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.

About FTI Consulting

FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

#LI-Hybrid

Additional Information

• Job Family/Level: Op Level 4 - Sr Director

Compensation

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At FTI Consulting, our goal is to attract, hire, acquire, develop and, most importantly, retain the best and most talentedpeople in the world. As our company continues to grow, we remain focused on building and maintaining a strong cultureof diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race,color, religion, creed, national origin or ancestry, gender, age, marital status, sexual orientation, status as a qualifiedindividual with a disability, status as a protected veteran, union affiliation, genetic information, sex, citizenshipstatus, or any other factor prohibited by law.