Senior Director of Professional Services Consulting

TN United Kingdom; London; On-site; GBP 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Director of Professional Services Consulting to lead its global team. This pivotal role involves driving customer outcomes, revenue growth, and operational excellence across North America and EMEA. The ideal candidate will possess over a decade of experience in professional services, with a strong record in leadership and strategic growth. Join a dynamic team dedicated to transforming the workplace of tomorrow, while enjoying a supportive culture and comprehensive benefits. If you are passionate about innovation and leadership, this opportunity is perfect for you.

Benefits

Health Coverage

Retirement Plans

Wellness Initiatives

Paid Volunteering Days

Charity Matching Programs

Qualifications

• 10+ years in professional services or consulting with leadership experience.
• Proven record of scaling organizations and driving revenue growth.

Responsibilities

• Lead and scale the global professional services organization.
• Drive revenue growth through client engagement and market strategies.
• Mentor a diverse global team focused on customer outcomes.

Skills

Leadership

Strategic Thinking

Communication

Financial Management

Cross-Cultural Operation

Problem-Solving

Education

Bachelor's Degree

MBA or Higher

Job description

Social network you want to login/join with:

Senior Director of Professional Services Consulting, London

Client: Unily

Location: London, United Kingdom

Job Category: Consulting

EU work permit required: Yes

Job Reference: 5bc606f0b432

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

About Unily

Unily partners with the world's largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily's market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.

Unily is the only triple leader recognized by all three of the major analysts. Recognized as a Leader in the 2024 Gartner Magic Quadrant for Intranet Packaged Solutions, the 2024 Forrester Wave: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2024. We continue to grow and expand our employee community with passionate individuals.

Job Purpose

The Senior Director of Professional Services Consulting will lead and scale our global professional services organization, driving customer outcomes, revenue growth, and operational excellence across North America and EMEA. This role involves developing and executing our global professional services strategy, delivering with a consultative mindset, and building a high-performing team.

Main Responsibilities:

• Strategic Leadership: Partner with the Global SVP of Professional Services and other leaders to define and implement the global vision and strategy, develop scalable frameworks, and build strategic relationships.
• Business Development & Growth: Drive revenue growth through client engagement, identify new offerings, and support market strategies. Manage P&L to meet financial goals.
• Team Development & Management: Lead and mentor a diverse global team, fostering a culture focused on customer outcomes and continuous improvement. Establish performance metrics and career paths.
• Operational Excellence: Optimize resource use, implement project management systems, and create reporting to measure performance and satisfaction.
• Thought Leadership: Represent the company at industry events, contribute to thought leadership content, and stay updated on industry trends.

Requirements:

• Experience: 10+ years in professional services or consulting, 5+ years in leadership managing large teams, with a proven record of scaling organizations and revenue growth.
• Skills & Competencies: Leadership, strategic thinking, communication, financial management, cross-cultural operation, problem-solving.
• Education: Bachelor's degree required; MBA or higher preferred. Certifications are a plus.
• Travel: Willing to travel up to 40% domestically and internationally.
• Location: Flexible, preferably in major hubs in North America (ET) and Europe (GMT/CET).

We are committed to diversity and building a connected, inclusive workplace. Join us to be part of an innovative team dedicated to transforming the workplace of tomorrow.

Why Work for Unily?

Enjoy a supportive team culture, industry-leading products, flexible working arrangements, modern offices, and comprehensive benefits in the US and UK, including health coverage, retirement plans, and wellness initiatives. We also prioritize sustainability and community involvement, offering paid volunteering days and charity matching programs.

View Unily's UK & EEA Careers Privacy Notice here

View Unily's USA Careers Privacy Notice here