Senior Director, Consulting & Analytics - Client Growth

Harnham; Greater London; In loco; GBP 68.000 - 83.000; Tempo pieno

Descrizione del lavoro

Harnham is seeking an Associate Director to lead Consulting & Analytics in London. You will own strategic client relationships, shape research strategy and drive commercial outcomes while mentoring a team of researchers.

You will lead complex social research projects, propose and respond to RFPs, and explore AI-enabled methods to enhance delivery. The role offers an office-based arrangement four days per week.

Competenze

• 6-8 years' experience within social research, research consultancy or a related insight environment.
• Strong background leading quantitative and qualitative research projects from initial scoping through to final recommendations.
• Experience building and developing senior client relationships, growing accounts and contributing to commercial targets.
• Confident leading proposals and responding to complex briefs and RFPs.
• Strong analytical skills, with the ability to challenge evidence and communicate clear, compelling insights to senior audiences.
• Experience overseeing multiple projects while maintaining high standards of delivery and client service.
• Proven experience managing, coaching and developing researchers or consultants.
• Commercially minded, with a strong understanding of project scope, profitability and client value.
• Interested in how technology and AI can improve research delivery.

Mansioni

• Own and grow strategic client accounts, building senior relationships and identifying opportunities for further research.
• Lead proposals and RFP responses for large and complex research projects.
• Set project direction and oversee delivery, ensuring high-quality research and commercially successful outcomes.
• Review and shape analysis, reports and presentations, translating complex findings into clear recommendations.
• Act as the escalation point for client issues, delivery challenges and quality concerns.
• Manage, coach and develop Research Managers, providing regular feedback and supporting their progression.
• Oversee multiple projects, balancing client expectations, deadlines, quality and profitability.
• Work closely with Growth and Operations to win new business and improve delivery processes.
• Explore opportunities to use technology and AI to improve research methods and workflows.

Conoscenze

Strategic client relationships

Leading research projects

Analytical skills

Coaching researchers

Commercial awareness

Descrizione del lavoro

Harnham is seeking an Associate Director to lead Consulting & Analytics in London. You will own strategic client relationships, shape research strategy and drive commercial outcomes while mentoring a team of researchers.

You will lead complex social research projects, propose and respond to RFPs, and explore AI-enabled methods to enhance delivery. The role offers an office-based arrangement four days per week.