Senior Digital Trading Executive

JIGSAW; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Staff discount scheme

Life Assurance

Pension

25 days holidays

Job summary

Jigsaw is seeking an organised e-commerce coordinator to manage the end-to-end product launch process across the website. You will collaborate with merchandising, copy and photography teams to ensure timely live launches and accurate product information.

You will maintain the Shopify back office, update content across Homepage, PLPs and PDPs, and help optimise category navigation and search with data-driven insights from GA4. This role requires attention to detail in a fast-paced environment.

Qualifications

• Experience managing Shopify back office and product launches.
• Ability to coordinate with merch, copy and photography teams.
• Strong attention to detail and data accuracy.

Responsibilities

• Own end-to-end asset launch process to ensure on-time go-live.
• Conduct daily site walks to verify pricing, promotions and merchandising rules.
• Brief design team for content changes to meet launch dates.
• Upload content across Homepage, PLPs, PDPs and Blogs in Shopify back office.
• Create and maintain categories, category hierarchy and on-site navigation.
• Manage discount codes for site-wide launches and influencer codes with tracking.
• Maintain Shopify back office and ensure apps are up to date.

Skills

Logical thinking

Attention to detail

Adaptability

Communication skills

Tools

Shopify

GA4

Job description

ROLE PURPOSE:

Responsible for managing the product launch process across all Jigsaw.com working with merch, copy and photography teams to ensure timely launch of all products. Managing the website category hierarchy, filters and navigation as well as search and merch execution across categories, internal search and product recommendations.

KEY DUTIES AND RESPONSIBILITIES:

• Manage the end-to-end asset launch process, ensuring copy, image and product information is delivered on time to ensure items go live on stock arrival into the warehouse. Trouble shoot any price/image/copy issues online. Work with key stakeholders to achieve this.
• Perform daily site walks on the website to ensure accuracy of product information, pricing, promotions and merchandising rules.
• Brief the design team on content changes for campaign launches, seasonal changes and new services in a clear and concise way to ensure assets are created in time for launch dates.
• Upload content across Homepage, PLPs, PDPs, and Blogs in the Shopify back office
• Create new categories, manage the category hierarchy, internal search terms and on site navigation.
• Create and maintain discount codes for site wide launch codes, influencer codes and staff discount codes ensuring they are all recorded on a tracker and provide insights into performance
• Manage Shopify back office to ensure the system and apps are up to date and working efficiently
• Work along side the business transformation team on new website enhancements and support with trouble shooting issues and testing website fixes
• Supporting the Trading Manager on day to day and weekly reporting of site performance using GA4 and internal reporting systems

SKILLS, KNOWLEDGE AND EXPERIENCE

• Logical and methodical with an eye for detail
• Flexible and able to adapt to business/trade changes
• Able to work in a fast paced environment
• Good written and verbal communication

BENEFITS

• 25 days holidays
• Fantastic Staff discount schemes - up to 50% (and 70% on 5 items per season)
• Life Assurance
• Pension