Senior Digital Solutions Architect - Customer Experience

Royal London; Alderley Edge; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Private medical insurance

Employer matching pension scheme

28 days annual leave

Job summary

Royal London is seeking a Senior Solutions / Enterprise Architect (Digital) to lead architecture across customer-facing web, mobile and digital services. You will shape strategy, roadmaps and target architectures for Digital capabilities including identity, content, CRM, service and fulfilment.

You will coach and line manage architects, collaborate with senior stakeholders, and help drive secure, scalable, and innovative digital journeys in a regulated financial services environment.

Qualifications

• Significant previous experience as a solution, enterprise, portfolio or product architect within a customer-facing Digital environment.
• Experience defining target architectures, roadmaps, transition states and design guardrails for complex Digital portfolios or large-scale digital transformation programmes.
• Experience leading, coaching or managing solution architects.
• Strong understanding of end-to-end enterprise, solution, integration, data and cloud architecture principles.
• Strong knowledge of API-led integration, cloud-native architectures, resilience and security.
• Experience with Azure cloud technologies.

Responsibilities

• Shape, define and assure architecture across the Digital portfolio, major transformation programmes and strategic customer-facing initiatives.
• Translate customer needs, digital product strategy and end-to-end journeys into practical, scalable and deliverable architecture.
• Define target architectures, transition states, roadmaps and design guardrails for web, mobile, identity, content, CRM, service and fulfilment capabilities.
• Support the Principal Architect with portfolio strategy, roadmap development, governance preparation and architecture assurance.
• Lead architecture engagement with senior business stakeholders, delivery teams, technology partners and executive committees where required.
• Ensure architecture decisions are aligned to enterprise principles, strategic design guardrails, technology strategy and approved roadmaps.
• Provide assurance across your own designs and the designs of other solution architects.
• Balance innovation, resilience, security, cost, operational sustainability and total cost of ownership when shaping technology choices.
• Coach, mentor and line manage solution architects, helping to build capability, consistency and quality across the Architecture Function.
• Bring external insight and thought leadership to identify opportunities to improve architecture practices and increase the pace and quality of change.

Skills

Solution architecture

Enterprise architecture

Cloud architecture

API-led integration

Azure

Stakeholder management

Tools

Azure

Job description

Royal London is seeking a Senior Solutions / Enterprise Architect (Digital) to lead architecture across customer-facing web, mobile and digital services. You will shape strategy, roadmaps and target architectures for Digital capabilities including identity, content, CRM, service and fulfilment.

You will coach and line manage architects, collaborate with senior stakeholders, and help drive secure, scalable, and innovative digital journeys in a regulated financial services environment.