Senior Digital Service Owner

Dstl; Salisbury; On-site; GBP 90,000 - 140,000; Full time

Job summary

Dstl seeks a Senior Digital Service Owner to lead and implement the strategy for a portfolio of digital services across Cloud, Communications, Engineering, Enterprise IT, Software, and Workplace IT.

You will work with technical experts and managers to develop, implement and continually improve services, ensuring end-to-end delivery and governance in line with business needs.

Qualifications

• Extensive experience developing and implementing IT digital service strategies aligned with business needs.
• Strategic leadership with ability to translate business requirements into operational service delivery.
• Proven track record managing IT services through full lifecycle from design to retirement.

Responsibilities

• Establish and implement a fully functioning multi-service strategy with a suite of digital services.
• Collaborate with technical experts and programme/portfolio/project managers to deliver and improve services.
• Oversee end-to-end governance and performance to meet agreed service levels.

Skills

IT strategy development

Digital services governance

Lifecycle management

Strategic leadership

Job description

As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio. The six service portfolios are as follows – Cloud and Hosting, Communications and Collaboration, Engineering and Research, Enterprise IT, Software, and Workplace IT. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels.

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

Job description

You will establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs.

You will work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs.

You will be responsible for the end-to-end management and governance of these services.

Person specification

You must have extensive experience developing and implementing IT digital service strategies that align with current and future business needs, as well as being a strategic leader with the ability to translate business requirements into practical, operational service delivery and a proven track record of managing IT services throughout their full lifecycle, from design and implementation to continual improvement and retirement.

Important Information

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

Qualifications

Agile working e.g. PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar

Memberships

Membership of a relevant professional body