Senior Digital Project Manager

St John Ambulance

England

On-site

GBP 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

33 days holiday (increasing to 38 days)

Cycle to work scheme

Health and Wellbeing support

Discounts on various services and products

Job summary

A charitable organization is seeking a Senior Digital Project Manager to oversee the eCommerce replatforming project. This role requires significant project management skills, particularly in eCommerce and complex system integration. The ideal candidate will have experience in managing cross-functional teams and strong stakeholder management abilities. Competitive salary and benefits provided.

Qualifications

Experience managing complex, large programmes and projects from concept to operational use.
Knowledge of structured governance standards in planning and resource management.
Ability to lead and prioritise complex projects.

Responsibilities

Create robust programme/project plans and escalate solutions as needed.
Ensure governance to St John Ambulance standards; manage risks and issues.
Communicate with senior stakeholders and develop business cases.

Skills

Programme and project management

Stakeholder management

eCommerce project management

Interpersonal communication

Risk management

Education

GCSE or equivalent (Grade C/4)

Programme and project management certifications (MSP, APM, PRINCE2, Agile)

Job description

Overview

Senior Digital Project Manager role at St John Ambulance. Fixed Term contract for 12 months.

Base pay range

Direct message the job poster from St John Ambulance

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Cycle to work scheme Electric Vehicle Scheme
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,416 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

The postholder is responsible for the management of major programmes and/or a variety of projects as part of delivering St John’s wider strategic roadmap. The postholder will be a skilled planner and able to communicate effectively with stakeholders of all levels. The role sits within the DDAT network and requires digital literacy with managing technology-based programmes and projects as a core remit.

The postholder will form strong relationships within DDAT and across the wider networks to bring stakeholders together to solve problems and deliver programmes and projects. They will liaise across multiple teams and matrix manage on assigned projects to ensure engagement and successful delivery against agreed outcomes, with clear ownership of deliverables and accountable planning.

This Fixed Term Contract of minimum 12 months is to deliver an eCommerce Website Re platform and Content Platform to SaaS solutions and an associated Universal MyAccount Area and Course booking replacement, implementing end-to-end system integrations including data management and migration and aligning wider business process change with adoption of new systems and new ways of working. Significant experience in eCommerce projects and complex system integrations with data impacts, excellent stakeholder management and change adoption is required.

About You

You will be educated to GCSE level or equivalent (Grade C/4), a minimum of 5 including Maths & English, be qualified in programme and project management (e.g. MSP, APM, PRINCE2, Agile). You should have demonstrable experience of managing complex large programmes and projects (including digital delivery) from concept through to operational use, experience directing and motivating cross-functional teams, and working in structured governance standards (planning, resource management, RAID management, financial management). You will have matrix management leadership skills, the ability to lead and prioritise complex projects, and excellent interpersonal skills with the ability to communicate effectively at all levels, including c-suite, using multiple channels.

About the Role

Create robust programme/project plans, resource plans, financial estimates and milestones; escalate and propose solutions to the Head of Product and Portfolio.
Ensure governance to St John Ambulance standards; manage risks, issues and dependencies; provide escalation points and ensure delivery.
Establish and attend programme/project boards to report progress, finances, risks and issues; agree owners and actions.
Communicate with senior stakeholders and assist in development of business cases and option papers.
Lead and oversee programme/project teams; ensure stakeholder involvement and contribution.
Hold stakeholders accountable for workstreams; mitigate delivery challenges and manage dependencies.
Manage third party suppliers, risks, issues and change where appropriate.
Lead problem solving and decision-making to deliver workstreams.
Lead multi-workstream delivery, identify risks and escalations, foster growth and learning within the team.
Manage dependencies across workstreams; re-scope/replan as needed to meet requirements.
Manage budget, team and resource allocation; challenge where needed.
Identify internal and external dependencies with the Portfolio Manager and wider PMO.
Oversee digital delivery and alignment with business strategies; collaborate with developers, infrastructure and test teams to support delivery.
Lead on new technology solutions and rollouts; gather requirements and deliver fit-for-purpose solutions on time and on budget.
Maintain understanding of business and technology strategies to align change proposals.
Collaborate with system leads to enable use of digital enablers and existing technologies.
Perform any other duties commensurate with the role.

Please see the job description for more detail (viewable on our website or when you click apply).

This role is for all candidates or St John Ambulance volunteers wishing to apply: please apply below.

We reserve the right to close this vacancy early if we receive a high volume of applications.

St John Ambulance is committed to diversity and inclusion. We strive to reflect the communities we serve and provide an environment of mutual respect and belonging. We value equality, diversity and inclusion.

St John Ambulance is committed to safeguarding; pre-employment checks including DBS clearance may be required where applicable.

Please note: St John does not accept speculative CVs and will only review CVs submitted in application for an advertised vacancy.

Seniority level