Senior Digital & IT Analyst

PARKER HANNIFIN CORP; Charnwood; On-site; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Digital & IT Senior Analyst to enhance their IT processes and support critical business applications. This role offers the chance to work with cutting-edge technology, manage significant infrastructure projects, and collaborate with various teams to drive operational excellence. With a focus on professional growth, you will be part of a dynamic environment that values innovative thinking and problem-solving. If you are passionate about technology and eager to contribute to meaningful projects, this opportunity is perfect for you.

Benefits

Early finish on Fridays

Competitive pay package

Company shares scheme

Option to buy & sell holidays

Career progression opportunities

Pension up to 10% company contribution

Employee Assistance Program

Employee discounts on goods and services

Income Protection

Volunteering day off

Qualifications

• 4+ years of IT System experience and 3+ years in project management.
• Strong business analysis skills and ability to prepare use cases.
• Experience with ITIL and Microsoft certifications preferred.

Responsibilities

• Manage incidents and requests, coordinating with global IT service desk.
• Lead infrastructure improvement projects and manage maintenance contracts.
• Provide monthly management reporting on project statuses.

Skills

Business Analytics

Project Management

ServiceNow

Agile Methodologies

MS Office Suite

ITIL Foundation

Consultative Skills

Communication Skills

Education

Bachelor's Degree in Information Systems

Master's Degree in Computer Science

Tools

Azure DevOps

MS Visio

CompTIA A+

Job description

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Org Marketing Statement

We are a global leader in the research, design, integration, manufacture, certification, and lifetime service of flight control, hydraulic, fuel and inerting, fluid conveyance, thermal management, lubrication, and pneumatic systems and components for aerospace and other high-technology markets. We support the world's aircraft and aero engine manufacturers, providing a century of experience and innovation for commercial and military aircraft.

Joining our team means, you are helping to deliver our purpose of 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow. A career at Parker Meggitt offers boundless potential for professional and personal growth. You will work alongside the brightest minds in the world, help develop innovative technology and products and contribute to our company's goal of solving the world's greatest engineering challenges.

We have succeeded in employing the top talent in the industry by focusing our hiring efforts on the individual, not the job description. If you are an inquisitive thinker with great ideas and a desire to succeed, we will find the perfect spot for you on our team.

Position Summary

Summary

As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining and supporting the end users and workstation environment at our facilities. The role provides installation, maintenance, and general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations.

Responsibilities

Responsibilities

• Partner effectively with all levels of the organisation, including the ability to drive results and proactively identify and resolve problems.
• Manage incidents and requests in coordination with global IT service desk, utilising ITIL foundational principles.
• This role involves some direct interaction with internal customers, including, but not limited to, investigating comprehensive business requirements and use cases and recommending appropriate solutions.
• Create and communicate decisions impacting the wider business, effectively managing customer expectations.
• Provide monthly management reporting on the status of all projects.
• Lead large infrastructure improvement projects, such as hardware/software installation or upgrades, migration to cloud services, OT and IoT network segmentation, or installation of new technology.
• Stay abreast of new Digital and IT technological innovation/processes and researches the usage at Parker.
• Network disaster recovery planning, documentation, training, and periodic testing per corporate requirements.
• Prepare budgets for various IT capital and expense initiatives.
• Manage endpoint lifecycle of on-site assets.
• Develop detailed task lists, timelines, and resource budgets to complete projects. Align resources to tasks to accomplish projects.
• Manage maintenance contracts and providers of outsourced services, deploy equipment, and recommend, plan, and oversee periodic equipment refresh.

Qualifications

Qualifications

• Required: Bachelor's degree or higher in Information Systems, Computer Science, or technology-related field of study.
• Project management skills, standards, methods, and techniques are essential to be successful in the position.
• ServiceNow experience preferred.
• Must be self-motivated and a self-starter.
• Minimum 4 years of IT System experience and 3+ years IT project management experience is required.
• Strong business analysis experience and skillset.
• Able ability to develop and prepare use cases, functional specifications, and technical requirements.
• Experience with Agile methodologies, Azure DevOps.
• Strong consultative, advisory, negotiation, and facilitation skills.
• Excellent written and verbal communications.
• Strong MS Office skills (Word, Excel, PowerPoint) and MS Visio skills.
• ITIL Foundation, strongly preferred.
• Microsoft Certified Professional and Microsoft Certified Solutions Expert preferred.
• CompTIA A+, preferred.

Closing Statement

What we offer

Parker Meggitt is proud to offer a competitive total rewards framework designed with our colleagues' health, wealth and well-being in mind to help our employees balance a successful career. Our competitive package will include:

• Early finish on Fridays.
• Competitive pay package.
• Company shares scheme.
• Option to buy & sell holidays.
• Career progression opportunities.
• Pension up to 10% company contribution.
• Employee Assistance Program for Health & Wellbeing.
• Employee Perkz - offering our employees discounts on a huge variety of goods and services.
• Income Protection.
• Employee Resource Groups.
• Volunteering day off.

Parker Meggitt is an equal opportunity employer, and we are committed to developing an inclusive and diverse working environment. We believe that people from different backgrounds and beliefs define who we are as a business and that building a culture of respect and appreciation will give everyone the opportunity to recognise their full potential.