Senior Digital Delivery Manager

NHS; Manchester; On-site; GBP 55,000 - 63,000; Full time

Job summary

Join NHS Blood and Transplant as a key leader in shaping the future of the UK blood supply chain. You will manage and inspire teams, drive significant technology changes, and work closely with diverse stakeholders to ensure high-quality service delivery. This role is essential to improving healthcare outcomes across the UK.

Benefits

Flexible working opportunities

NHS Pension Scheme

27 days annual leave increasing with service

Continuous learning and development programs

Qualifications

• Educated to Masters level in a relevant field.
• Experience with agile and traditional project management methodologies.
• Strong background in leading complex public sector projects.

Responsibilities

• Lead teams to deliver technology changes to national applications.
• Manage agile projects, collaborating with multidisciplinary teams.
• Coaching and mentoring team members in agile methodologies.

Skills

Agile Project Management

Team Leadership

Stakeholder Management

Problem Solving

Communication

Education

Masters Level or equivalent demonstrable knowledge

Certified Scrum Master

PRINCE2

Job description

Job summary

You will have the opportunity to help shape the future of the UK blood supply chain through playing a leading role in our Clinical Services modernisation journey. You will be leading and working with our multi-disciplinary squads and working with and reporting on progress to a wide variety of stakeholders ranging from board members to technical developers and suppliers.

Alongside the day job, you will form part of the product and delivery community of practice, working with and learning from peers across the organisation as we mature our delivery capability.This post requires significant autonomy and initiative as well the ability to inspire a team. The post suits an individual who is confident in their ability to deliver, productive under pressure, takes ownership of deliverables but knows when to ask for approvals or guidance.

NHSBT is fully committed to continuous improvement in a bid to keep the price of blood low every £ saved on blood is a £ available for other front-line spending by NHS hospitals. As such, all the work you do will help save and improve lives.

Main duties of the job

In this role you will be accountable for the performance of the team and the effective delivery of complex and high-risk technology change to national critical applications as part of the Clinical Services (CS) product centre. Your responsibilites will include:

• Leading the team to progress work and deliver to a high standard, ensuring that they are motivated, collaborating and working well.
• Managing and delivering agile projects or releases, to deliver a specific product, service or transformation via a multi-disciplinary, highly skilled team, including third-party contracted technology providers, to time, cost and quality.
• Defining project needs and shape these into a planned, iterative schedule to enable resource to be appropriately allocated.
• Removing obstacles for the development team, lead a continual planning process overseeing the delivery of all tasks and assigned releases.
• Working across the product lifecycle to deliver effective change (discovery to live) actively managing and addressing all risks, issues and dependencies and their associated mitigations.
• Translating complex customer needs into tangible digital deliverables, plans and tasks balancing cost versus value.
• Ensuring all products and services meet the Government Digital Service and NHS Service Standards and assessments, with successful handover to live at time, cost and quality.
• Coaching and mentoring both team members and others to apply the most appropriate agile and lean tools and techniques.

About us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year

Contract

Permanent

Working pattern

Full-time

Reference number

006769

Job locations

NHSBT

Plymouth Grove

Manchester

M13 9LL

NHSBT

Liverpool Speke Blood Centre, 14 Estuary Banks, The Estuary Commerce Park, Speke

Liverpool

United Kingdom

L24 8RB

NHSBT

Barnsley Blood Centre, Capitol Way, Dodworth

Barnsley

S75 3FG

NHSBT

Tooting Blood Centre, 75 Cranmer Terrace, Tooting

London

SW17 0RB

NHSBT

Birmingham Blood Centre, Vincent Drive, Edgbaston

Birmingham

B15 2SG

NHSBT Colindale Blood Centre

Charcot Road, Colindale

London

United Kingdom

NW9 5BG

Job description Job responsibilities

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Job description Job responsibilities

What we offer:

• NHSBT promotes flexible working opportunities where the role will allow.
• 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years service and to 33 days after 10 years.
• NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
• Weve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. Its open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Person Specification Qualifications Essential

• Educated to Masters level or equivalent demonstrable knowledge and experience to Masters level in a relevant field
• Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master OR equivalent experience in agile project management and digital delivery

Experience Essential

• Experience of leading complex projects in the public sector, motivating multi-disciplinary project teams, including working with public sector governance and assurance bodies
• Experience leading and managing traditional and agile design and delivery teams across the product lifecycle
• Knowledge of agile and traditional delivery practices, tools and techniques, User Centred Design (UCD), Government Digital and NHS Service Standards
• Understanding the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
• Experience of removing blockers or impediments that affect plans, ensuring teams plan appropriately for their own capacity
• Experience of building successful delivery teams and managing third-party contracted supplier relationships
• Knowledge and understanding of health and social care, the NHS and its strategic direction and relevant political drivers

Person Specification Qualifications Essential

• Educated to Masters level or equivalent demonstrable knowledge and experience to Masters level in a relevant field
• Recognised qualifications in agile and traditional project and delivery management methodology e.g. Agile Project Management, PRINCE2, Certified Scrum Master OR equivalent experience in agile project management and digital delivery

Experience Essential

• Experience of leading complex projects in the public sector, motivating multi-disciplinary project teams, including working with public sector governance and assurance bodies
• Experience leading and managing traditional and agile design and delivery teams across the product lifecycle
• Knowledge of agile and traditional delivery practices, tools and techniques, User Centred Design (UCD), Government Digital and NHS Service Standards
• Understanding the environment, prioritising the most important or highest value tasks, managing complex internal and external dependencies
• Experience of removing blockers or impediments that affect plans, ensuring teams plan appropriately for their own capacity
• Experience of building successful delivery teams and managing third-party contracted supplier relationships
• Knowledge and understanding of health and social care, the NHS and its strategic direction and relevant political drivers

Employer details Employer name

NHS Blood and Transplant

Address

NHSBT

Plymouth Grove

Manchester

M13 9LL

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)

Employer details Employer name

NHS Blood and Transplant

Address

NHSBT

Plymouth Grove

Manchester

M13 9LL

Employer's website

https://www.nhsbt.nhs.uk/ (Opens in a new tab)