Senior digital CRM architect

N Consulting Global; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Microsoft Dynamics CRM and Power Platform Technical Architect to lead innovative solutions. This role emphasizes designing scalable architectures and providing technical leadership while collaborating with cross-functional teams. The ideal candidate will possess deep expertise in Dynamics 365 and the Power Platform, ensuring seamless integration and customization to meet business needs. Join a dynamic environment where your problem-solving skills and technical acumen will drive impactful results and enhance business processes. If you're passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Extensive experience with Microsoft Dynamics 365 CRM and Power Platform.
• Strong understanding of relational databases and data modeling.
• Experience with Agile/Scrum methodologies.

Responsibilities

• Design end-to-end architecture for Dynamics 365 CRM and Power Platform solutions.
• Lead the design and development of custom plugins and integrations.
• Collaborate with stakeholders to gather and analyze requirements.

Skills

Microsoft Dynamics 365 CRM

Power Platform

SQL Server

REST APIs

Power BI

Problem-solving

Communication

Education

Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert

Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Tools

Azure DevOps

Jira

Azure Logic Apps

Data Factory

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from N Consulting Global

Location :London,Uk ( Onsite/Hybrid)

Here is the JD

Job Description: Microsoft Dynamics CRM and Power Platform Technical Architect

The Microsoft Dynamics CRM and Power Platform Technical Architect is responsible for designing, implementing, and overseeing solutions that leverage Microsoft Dynamics 365 CRM and the Power Platform (Power Apps, Power Automate, Power BI). This role requires deep technical expertise, strong problem-solving skills, and the ability to work collaboratively with business stakeholders, developers, and project teams to deliver scalable, efficient, and innovative solutions.

Key Responsibilities

• Solution Architecture and Design
• Design end-to-end architecture for Microsoft Dynamics 365 CRM and Power Platform solutions, ensuring alignment with business requirements and best practices.
• Create scalable, secure, and high-performance solutions that integrate with other enterprise systems and applications.
• Develop technical roadmaps and strategies for Dynamics 365 CRM and Power Platform adoption and optimization.

Technical Leadership

• Provide technical leadership to development teams, ensuring adherence to design principles, coding standards, and project timelines.
• Act as the subject matter expert (SME) for Dynamics 365 CRM and Power Platform technologies.

Integration and Customization

• Lead the design and development of custom plugins, workflows, and integrations with external systems using Dynamics 365 SDK, Power Automate, and Azure services.
• Configure and customize Dynamics 365 CRM entities, forms, views, and dashboards to meet business needs.
• Design and implement data migration strategies for transitioning data into Dynamics 365 CRM.

Power Platform Expertise

• Build and deploy Power Apps (Canvas and Model-Driven) to extend Dynamics 365 CRM functionality.
• Automate business processes using Power Automate (Flow) and integrate with third-party systems.
• Leverage Power BI to create interactive dashboards and reports for data visualization and analytics.

Collaboration and Stakeholder Management

• Work closely with business stakeholders to gather and analyze requirements, translating them into technical specifications.
• Collaborate with cross-functional teams, including business analysts, developers, and testers, to deliver high-quality solutions.
• Communicate technical concepts to non-technical stakeholders in a clear and concise manner.

Required Skills and Qualifications

Technical Expertise

• Extensive experience with Microsoft Dynamics 365 CRM and the Power Platform.
• Extensive experience with 365 Customer Service, Omni-Channel setup, and Contact Centre integrations
• Strong understanding of relational databases, data modeling, and SQL Server.

Power Platform Skills

• Experience building Canvas and Model-Driven Power Apps.
• Knowledge of Power Automate for process automation and integration.
• Familiarity with Power BI for data visualization and analytics.

Integration and Development

• Experience with REST APIs, OData, and integration tools like Azure Logic Apps, Data Factory, or KingswaySoft
• Experience of Dynamics 365 and SAP integration will be nice to have.
• Knowledge of ALM (Application Lifecycle Management) practices, including source control and CI/CD pipelines.

Soft Skills

Strong problem-solving and analytical skills.

Excellent communication and interpersonal skills.

Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

Microsoft certifications such as:

Microsoft Certified: Dynamics 365 + Power Platform Solution Architect Expert

Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Experience with Agile/Scrum methodologies and tools like Azure DevOps or Jira.

Familiarity with AI Builder, Dataverse, and other advanced Power Platform capabilities.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at N Consulting Global by 2x

Sign in to set job alerts for “Customer Solutions Architect” roles.

Specialist Solutions Architect, Terminal

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Senior Manager - Solution Architect, General/Specialty Insurance

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 day ago

Cloud Solution Architect Internship Opportunities

London, England, United Kingdom 3 weeks ago

Digital Solutions Architect - Digital Transformation - Relocation to Saudi Arabia

Greater London, England, United Kingdom 1 month ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 months ago

Commercial Solutions Architect [B2B] [SaaS]

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

Solutions Architect – IFS | £1000/day (Inside IR35)

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 9 hours ago

City Of London, England, United Kingdom 8 hours ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.