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Senior Desktop Support Analyst

Hays

City Of London

On-site

GBP 40,000 - 45,000

Full time

2 days ago

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Job summary

Join a leading investment management firm as a Senior Desktop Support Analyst in London. This role offers a competitive salary and an opportunity to work in a dynamic environment focusing on customer-facing technical support. Ideal candidates possess strong problem-solving skills and a deep understanding of relevant technologies.

Benefits

Dedicated Hays Consultant for application process

Competitive day rate

Qualifications

In-depth experience in a customer-facing desktop support role.
Prior experience in a senior position responsible for solutions.
Up-to-date knowledge of technologies and software.

Responsibilities

Deliver solutions to complex problems in a pressurized environment.
Provide support for Windows, macOS, and other essential applications.
Manage network and telephony patching.

Skills

Customer-facing support

Problem-solving

Knowledge of Windows operating systems

Audio Visual support

ITIL V3/4 Foundation

Education

Microsoft Certification

Hays City Of London, England, United Kingdom

Senior Desktop Support Analyst

Hays City Of London, England, United Kingdom

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This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Your new company

An Investment Management Firm based in London.

Your new role

Senior Desktop Support Analyst

What you'll need to succeed

In-depth experience in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment
Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems
Up-to-date knowledge of technologies, equipment and software appropriate to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals
Network and Telephony patching experience
Audio Visual support and troubleshooting experience
Preferably knowledge of ITIL V3/4 Foundation
Microsoft Certification or equivalent experience

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Contract

Job function

Job function
Information Technology
Industries
Capital Markets

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