Senior Deployment Strategist, Migration Delivery

Leadout Capital

Greater London

Hybrid

GBP 90,000 - 130,000

Full time

8 days ago

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Job summary

Salesforce is hiring Deployment Strategists—engagement leaders who own the end-to-end delivery lifecycle for migrations and platform modernizations across MC Next, Revenue Cloud, Tableau, and Data Cloud.

As a hybrid of PM, Engagement Lead and BA, you will govern scope, coordinate cross-functional teams, and leverage AI tools to accelerate discovery and delivery while guiding executive stakeholders.

Qualifications

  • 8+ years leading enterprise delivery, TPM, engagement management, or consulting for enterprise SaaS transitions.
  • Experience owning enterprise engagement scopes, cross-functional delivery teams, and time-bound client engagements.
  • Strong governance, scope management, business process analysis, and executive stakeholder skills.
  • Experience with Professional Services, SIs and external customer teams.
  • Knowledge of enterprise cloud platforms (Marketing, Revenue/CPQ, Analytics, Data Cloud).
  • Proficient use of AI productivity tools to accelerate program analysis and delivery.
  • Willingness to travel up to 25% to customer sites; degree or equivalent experience acceptable.

Responsibilities

  • Own engagement success end-to-end across the full lifecycle: Discovery to Value Realization and Handoff.
  • Establish governance, track milestones, manage scope, and resolve risks.
  • Direct day-to-day rhythm of cross-functional teams and keep them aligned on scope and dates.
  • Serve as main contact for VP/C-suite stakeholders, translating workstreams into outcomes.
  • Lead steering reviews and help customers navigate organizational change.
  • Lead discovery workshops and Jobs-to-be-Done reviews; map requirements to target patterns.
  • Use AI tools to synthesize legacy docs, extract logic, generate assets, and accelerate delivery.

Skills

Enterprise delivery leadership
Program governance
Executive stakeholder management
Cross-functional leadership
AI productivity tools usage
Travel willingness

Education

Degree or equivalent experience

Tools

Claude
Cursor
Copilot

Job description

About the Role:

Salesforce is hiring Deployment Strategists — engagement leaders who serve as the operational backbone, program lead, and business strategist for high-stakes customer migrations and platform modernizations. Operating in an AI-native delivery framework, you own the end-to-end delivery lifecycle for fast-paced, high-impact engagements (typically 12 weeks or less) that transition enterprise customers to modern platforms like MC Next, Revenue Cloud, Tableau, and Data Cloud.
You're a hybrid of Program Manager, Engagement Lead, and Business Analyst. Rather than managing a schedule from the sidelines, you lead engagement strategy, direct cross-functional delivery pods, run executive governance, and use modern AI tools to accelerate discovery and execution — keeping complex migrations on track and ensuring enterprise customers see value fast.

What You'll Be Doing:

  • Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff
  • Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
  • Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners — keeping them unblocked and aligned on scope and delivery dates
  • Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
  • Lead steering committee reviews and help customers navigate organizational change
  • Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
  • Use AI tools (Claude, Cursor, Copilot, and automation agents) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
  • Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

What We're Looking For:

Required Qualifications
  • 8+ years leading enterprise customer delivery, technical program management (TPM), engagement management, or management consulting for enterprise SaaS transitions
  • Proven track record owning enterprise engagement scopes, managing cross-functional delivery teams, and running tight, time-bound client engagements with strict milestone discipline
  • Strong background in program governance, scope management, business process analysis, and executive stakeholder management
  • Experience orchestrating delivery alongside Professional Services teams, System Integrators (SIs), and external customer teams
  • Broad working understanding of enterprise cloud platforms across Marketing, Revenue/CPQ, Analytics, or Data Cloud ecosystems (MC Next, Revenue Cloud, Tableau, or Data Cloud)
  • Practical experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate program analysis, documentation, and operational efficiency
  • Willingness to travel up to 25% to customer sites as needed
  • Degree or equivalent relevant experience required

Preferred Qualifications
  • Prior experience in a Success Architect, Solution Architect, or similar customer-facing delivery role at an enterprise software company
  • Familiarity with Salesforce's platform ecosystem and migration methodologies
  • Experience building or refining AI-accelerated delivery playbooks

What's in It for You:

You'll operate at the center of Salesforce's highest-stakes customer migrations, with direct influence on how enterprises modernize their platforms. You'll work alongside Professional Services, SI partners, and product teams while pushing the boundaries of AI-native delivery.

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