Senior Demand Planning Manager - FTC Supply Chain & Operations · London ·

FitFlop; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid and flexible working hours

Summer Fridays

Birthday day off

25 days holiday + Bank Holidays

Wellbeing program

Job summary

FitFlop is seeking a Senior D2C Demand Planning Manager on a fixed-term contract to Sept 2027. The role leads the D2C planning team, aligning stock, buys, and trade actions with KPIs and forecasts.

You’ll partner with Commercial, Product Merchandising, Finance and Supply Planning to drive seasonal demand plans and optimise stock. You’ll bring advanced Excel skills, experience in merchandising or planning within fashion/footwear, and be comfortable with analytics tools such as Tableau or Power

Qualifications

• Experience in Merchandising or Planning within the fashion or footwear industry.
• Knowledge of Wholesale channels.
• Advanced user of Microsoft Excel.
• Knowledge of Tableau or Power BI would be advantageous.
• Excellent communication and KPI-driven mindset.
• Proactive and capable of multi-tasking.

Responsibilities

• Buying: Signing off the teams buys to align with KPIs and targets; ensuring the teams are updated with business shifts and valid financials.
• Trade: Producing weekly trade decks with accurate data and lessons learned; supporting Commercial team on trade actions; managing end-of-season sale strategy.
• Stock Management: Maximising available stock through stock transfers; signing off MSSIs and line cards for correct stock volume.
• End of Season Analysis: Deliver end-of-season analysis on time; identify actions for future seasonal plans; gain clarity on customer preferences and trends.
• Range Review: Work with Critical Path Manager and Supply Planning Manager to meet deadlines; align range with commercial strategy; coordinate with Wholesale and Marketing to ensure product availability.

Skills

Strategic planning

Data analysis

Stakeholder communication

Cross-functional collaboration

Tools

Microsoft Excel

Tableau

Power BI

Job description

Please note this is a Fixed Term Contract until September 2027.

The Senior D2C Demand Planning Manager ensures the D2C team works efficiently and accurately to get the right stock to the right place and time to maximise sales to the FitFlop customer. The manager identifies the overall team strategy by setting team KPIs and Processes, also managing the communication between teams.

Our Demand Planning team work closely with our Commercial, Product Merchandising, Finance and Supply Planning teams through Range Reviews, Buying meetings, QBRs and End of season reviews.

You’ll have strong analytical and Excel skills, the ability to recognise patterns in large data sets and the ability to work collaboratively with other teams and support junior members of the Planning team.

The Responsibilities:

Buying:

• Signing off the teams buys to ensure they align with team KPIs and targets.

• Ensuring the teams are kept up to date with shift in the business and the correct financials are used to validate each buy.

• Collaborating with Commercial teams to ensure that the teams strategies are aligned.

Trade:

• Producing weekly trade decks with accurate data and clear lessons learned

• Collaborating with and supporting the Commercial team on trade actions

• Managing end-of-season sale strategy

Stock Management:

• Ensuring the team is maximising available stock through stock transfers

• Signing off MSSIs and line cards to ensure the right stock volume is available for sale

End of Season Analysis:

• Ensuring the team are delivering the end of season analysis on time within the critical path so that the right product decisions can be actioned in time.

• Isolate clear actions that can be used to form future seasonal plans.

• Gain clarity on Customer preferences and trends.

Range Review:

• Working closely with the Critical Path Manager and Supply Planning Manager to ensure all deadlines are met.

• Converting the Commercial strategy into a seasonal demand plans and working with Marketing team to maximise Brand potential.

• Working closely with the Wholesale Demand Planning Manager to ensure the range selection has commonality and is overall productive.

• Working closely with the Supply Planning Manager to ensure Demand can be met on time.

• Support the team Director on any ad hoc analysis or projects.

The Person:

• Experience in Merchandising or Planning within the fashion or the footwear industry

• Knowledge and understanding of Wholesale channels.

• Advanced user of Microsoft Excel

• Knowledge of Tableau or Power Bi would be advantageous

• Great communication skills!

• You’ve got the hunger for hitting the numbers and happy to talk to about them

• Happy to ‘Geek Out’ and obsess over KPIs

• You’ll be a proactive person enthused by the results of your team

• Excellent multi-tasker who isn’t afraid of a challenge

• Commercially savvy

• Positive attitude and of course, a great sense of humour

• Calm temperament under pressure

The Benefits:

• Product Allowance

• Hybrid and flexible working hours

• Summer Fridays (6 ½ days in July and August on Fridays)

• A day off for your Birthday

• 25 days holiday + Bank Holidays

• Work from anywhere for 2 weeks

• WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)

• Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App

• Career development allowance ( Personal allowance to use on career development)

• Private health care and or dental care (provided by AXA and DenPlan

• Socials organised by Wellbeing and Feel Good group

Equal Opportunities:

FitFlop is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from people of all backgrounds, regardless of age, gender identity, sexual orientation, disability, neurodivergence, ethnicity, religion or belief, or any other characteristic protected by law.

We actively encourage neurodivergent candidates and individuals with disabilities to apply. If you require any reasonable adjustments during the application or interview process, please let us know. We are committed to providing an accessible and supportive recruitment experience.