Senior Demand Operations Manager

Frontify; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Private health benefits

Pension scheme: 5% matched

25 days annual leave

Educational and wellbeing days off

Wellbeing, learning and development, &

Home office setup budget

Weekly lunch

Localized benefits

Workation: 45 days annually

Summer company meet-up

Job summary

Frontify is seeking a Senior Demand Operations Manager to become the analytical and operational engine of our Marketing Systems pod. You’ll own tools, data, and workflows that drive growth through ABM, attribution, and content technology.

You’ll bridge marketing strategy and technical execution, partnering with multiple teams to ensure initiatives are measurable, scalable, and impactful. This role requires comfort with a hybrid London work model.

Qualifications

• 6+ years of experience in marketing operations, revenue operations, or marketing analytics within B2B SaaS.
• Strong ability to translate data into actionable insights for technical and non-technical stakeholders.
• Hands-on experience with ABM, including intent data, account scoring, and campaign orchestration.
• Familiarity with marketing tech stack and revenue tools such as HubSpot and Salesforce.

Responsibilities

• Operationalize marketing priorities with scalable execution.
• Own marketing analytics framework and deliver actionable insights for leaders.
• Manage ABM program operations, target lists, intent data, and workflow integration with CRM and SDRs.
• Oversee advertising operations to ensure reliable, traceable measurements.
• Implement personalized content experiences aligned with campaign objectives.
• Collaborate with Brand Marketing and Partnerships on technical briefs and delivery.

Skills

Marketing operations

Revenue operations

Marketing analytics

ABM strategy

Attribution reporting

Data storytelling

Stakeholder management

Systems thinking

Data quality

Tools

HubSpot

Salesforce

Dreamdata

ThoughtSpot

Mutiny

Job description

Frontify is the brand platform behind some of the world’s leading organizations, including Microsoft, Telefónica, Bosch, Mercedes-Benz, and Kia. We help every team bring brands to life - with governance in one place, seamless workflows across the tools people already use, and a foundation that’s ready for AI. We’re driven by collaboration, curiosity, and the belief that great work can happen anywhere. What began in St. Gallen has grown to London, New York, and beyond. Wherever you join us, you’ll take ownership from day one, shape work that reaches global brands, and help redefine how brands work in the age of AI.

What you’ll shape

We’re looking for a Senior Demand Operations Manager to become the analytical and operational engine of our Marketing Systems pod. You’ll own the tools, data, and workflows that help our marketing organization understand what’s driving growth and execute with confidence - from account-based marketing (ABM) and channel analytics to campaign operations and content technology.

This is a role for someone who’s equally comfortable diving into attribution reporting, configuring an ABM workflow, and operationalizing a complex marketing campaign. You think in systems, care deeply about data quality, and know how to turn insights into action. Working closely with Revenue Marketing, Sales Development, Partnerships, Brand Marketing, Customer Marketing, and Revenue Operations, you’ll bridge marketing strategy and technical execution, ensuring every initiative is measurable, scalable, and built for impact.

What you’ll do

• Partner closely with the Senior MarTech Manager and Director of Revenue Marketing to operationalize marketing priorities and translate strategic plans into scalable execution.

• Own our marketing analytics framework, measuring performance across channels, building trusted reporting, and delivering actionable insights that help marketing and commercial leaders make better decisions.

• Manage the operational foundation of our allbound and ABM programs, maintaining target account lists, intent data, account scoring, and the workflows that connect marketing activity with CRM and SDR execution.

• Own advertising operations, ensuring campaigns are correctly configured, tracked, and measured so performance data is reliable, attributable, and actionable.

• Manage the technical implementation of personalized content experiences, ensuring they’re configured correctly, aligned with campaign objectives, and measured consistently.

• Partner with Brand Marketing and Partnerships to translate campaign requirements into clear technical briefs, coordinate delivery, and ensure every initiative has the right operational infrastructure and measurement framework.

• Support Customer Marketing by enabling campaigns and programs through the marketing technology stack while ensuring results are tracked consistently across the customer lifecycle.

• Collaborate closely with the SDR team to ensure marketing signals, content, and account insights flow seamlessly into sales workflows, helping both teams stay aligned on prioritization, sequencing, and performance.

• Continuously improve marketing processes, data quality, and operational workflows to help the business scale with confidence.

• Comfortable with a hybrid work model, spending 1-2 days per week in our London office.

What you bring

• 6+ years of experience in marketing operations, revenue operations, or marketing analytics within a B2B SaaS environment.

• Confidence working with attribution models, marketing data, and reporting frameworks, and know how to communicate insights clearly to both technical and non-technical stakeholders.

• Hands-on experience with account-based marketing methodologies, including intent data, account scoring, and campaign orchestration. Experience with UserGems or a comparable platform is a plus.

• Understanding of performance marketing fundamentals, including campaign tracking, paid media measurement, and pipeline attribution.

• Experience partnering with SDR teams and supporting allbound go-to-market motions, understanding how marketing insights and content drive successful sales engagement.

• High level of organization and dexterity balancing multiple stakeholders, translating business needs into clear technical requirements while managing expectations effectively.

• Ability to think in systems, take ownership of data quality, and understand that reliable data enables better business decisions.

• Familiarity with marketing and revenue technologies such as HubSpot, Salesforce, Dreamdata, ThoughtSpot, Mutiny, or similar platforms.

• English fluency

What we offer

• Private health benefits and health cash plan

• Pension scheme: 5% matched

• A minimum of 25 days of annual leave per year

• Paid educational and wellbeing days off

• Wellbeing, learning and development, and commuter allowance

• Home office setup budget

• Weekly free office lunch

• Localized benefits

• Workation: Work from inspiring locations around the world (45 days annually)

• Invite to our summer company meet-up

A few things to know

Frontify is a place where authenticity and inclusion thrive, empowering every voice to help shape our future. We’re committed to providing a fair and accessible recruitment process. If you have a disability and require reasonable adjustments at any stage, please speak with your Talent Partner. Any information you share will remain confidential.

This description outlines the primary duties of the role, which may evolve in response to business needs and company growth. We’re looking for someone comfortable with change and excited to contribute to a dynamic environment. If this sounds like you, join us and help shape the future of branding.

We may conduct preliminary checks for successful candidates, depending on the role and in line with local laws. We’ll share all relevant details during the interview process.

We use third-party artificial intelligence (AI) tools to record and transcribe interviews and to help our team review candidate profiles. These tools don’t replace human judgment, and all evaluations and final hiring decisions are made by our recruitment team. Please see our Privacy Notice for more information about how we process your data and how to exercise your privacy rights.