Senior Delivery Manager
NICE
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Benefits offered by this job
Job summary
NICE – The National Institute for Health and Care Excellence in Manchester seeks a Senior Delivery Manager to oversee delivery of complex digital, data and technology initiatives aligned to NICE strategy. You will shape plans, manage risks, and report on benefits, while collaborating with senior stakeholders and partners.
Interviews will be held in our Manchester office. The role combines strategic delivery leadership with line management and continuous improvement across delivery teams.
Qualifications
- Master's degree or equivalent qualification/experience in delivery management.
- Experience with ITIL, PRINCE2 and MSP frameworks.
Responsibilities
- Oversee end-to-end delivery of large or complex digital and technology initiatives.
- Lead multi-disciplinary delivery teams and line-manage Agile Delivery Managers.
- Develop governance, risk, and reporting practices to ensure value delivery.
Skills
Education
Tools
Job description
Go back NICE – The National Institute for Health and Care Excellence
The closing date is 04 November 2026
As a Senior Delivery Manager, you will oversee the successful delivery of a portfolio of complex digital, data and technology initiatives that support NICE's strategic priorities. Working collaboratively with multidisciplinary teams, senior stakeholders and external partners, you will shape, plan and deliver change using the most appropriate delivery approaches, ensuring work is well governed, focused on value and centred on user and organisational outcomes.
You will play a key leadershiprole across delivery planning, portfolio oversight, stakeholder engagement and continuous improvement, while supporting and line-managing Agile Delivery Managers.
Interviews will be held face to face in our Manchester office.
What you'll be expected to do / bring to the role:
- Oversee the end-to-end delivery of large or complex digital and technology initiatives, from business case through to live operation, using agile and/or waterfall approaches as appropriate.
- Manage delivery risk, dependencies, resourcing and capacity across multiple workstreams, using data-driven insights to inform planning and decision-making.
- Develop collaborative and productive relationships with senior stakeholders, delivery teams and third-party suppliers, influencing without direct authority.
- Provide clear, accurate and transparent reporting on delivery performance, risks, progress and benefits, using tools such as JIRA and other delivery systems.
- Support effective portfolio and governance practices, ensuring work aligns to NICE strategy, corporate standards and public-sector best practice.
- Line manage and support Agile Delivery Manager(s), providing leadership, coaching and performance management.
- Support continuous improvement, embedding effective delivery practices, service management principles and lessons learned across the organisation.
- Bring effective communication, facilitation and workshop-design skills, with the ability to work effectively with senior stakeholders and help resolve complex delivery issues.
We are passionate and proud of the work we do and the impact we make.
NICE offer:
Secure your future with one of the most rewarding pension schemes in the UK.
Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
Save on shopping, dining and more with a Blue Light Card.
Time to recharge
Start with 27 days' annual leave plus bank holidays.
Inclusive staff networks
Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud - we celebrate diversity.
Tailored development
Grow your career with personalised learning and development opportunities.
To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job. Please see job description attached for full list of responsibilities.
- Proven and demonstrated specialist knowledge and expertise of agile delivery management acquired through master's degree or equivalent qualification/experience
- Proven and demonstrated experience of working with other IT, project and programme management frameworks including ITIL, Prince2 and MSP
- Proven and demonstrated experience of successfully developing and maintaining outcome based delivery plans for complex digital, data and technology initiatives from initiation through to business as usual handover
- Proven and demonstrated experience of successfully managing and assuring delivery using blended teams comprising internal resources and third-party suppliers, establishing effective governance, managing dependencies, and ensuring the successful delivery of agreed business outcomes
- Proven and demonstrated experience of successfully leading multi-disciplinary delivery teams where competing priorities exist
- Proven and demonstrated experience of using insights from agile delivery metrics to improve delivery throughput
- Proven and demonstrated ability to collaborate openly with senior stakeholders and sponsors to break down complex strategic outcomes into deliverable outputs, and maintain alignment between business goals and delivery execution
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
NICE – The National Institute for Health and Care Excellence
£57,528 to £64,750 a yearper annum plus 10% recruitment and retention premium
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