Senior Delegated Authority Analyst

Edenbrook; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Edenbrook is seeking a specialist in delegated authority governance to coordinate DA arrangements, review submissions, and monitor approvals and due diligence. The role emphasizes data-driven oversight of coverholders, DCAs and delegated facilities, with a focus on governance, compliance and continuous improvement.

The incumbent will work with Lloyd's market systems (Atlas, DCOM, DAM, Crystal+, PBQA) and contribute to risk-based audit programmes while coordinating with multiple stakeholders

Qualifications

• Strong knowledge of general insurance and Lloyd's delegated authority principles.
• Understanding of the DA lifecycle, including onboarding, due diligence, contract review, audit, ongoing monitoring, renewals, remediation and termination activity.
• Strong analytical capability, attention to detail and ability to interpret data, MI and exception reporting to support governance and decision-making.
• Ability to identify, document and implement process improvements and control enhancements.
• Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines, stakeholders and workstreams under pressure.
• Confident communication and stakeholder management skills, including the ability to challenge constructively and explain technical matters clearly.
• Strong IT skills, including Microsoft Office and Excel; Power BI or similar reporting capability desirable.
• Knowledge of underwriting, workflow and document management systems such as Subscribe, ImageRight or equivalent platforms.
• Knowledge of Lloyd’s delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and PBQA, preferred.
• Progress towards ACII, CII or equivalent market qualification preferred.

Responsibilities

• Coordinate delegated arrangements incl binding authorities, lineslips, consortia and master policies.
• Review submissions for completeness, appetite, scope and required input.
• Maintain DA approval trackers and evidence of actions.
• Oversee Coverholders, DCAs and delegated facilities with due diligence and data quality.
• Assist renewal, remediation or exit activity with evidence and recommendations.
• Administer audit programme across Lloyd's delegated systems.
• Monitor tasks in Atlas, DCOM, DAM, Crystal+ and PBQA for accuracy and evidence.

Skills

General insurance

Lloyd's delegated authority

DA lifecycle

Data analysis

Process improvement

Stakeholder management

Excel

Power BI

Document management systems

ACII/CII progress

Education

Progress towards ACII or CII qualification

Tools

Atlas

DCOM

DAM

Crystal+

PBQA

ImageRight

Subscribe

Excel

Job description

Job Responsibilities:

• Coordinate new, renewal and amended delegated arrangements, including binding authorities, lineslips, consortia, master policies and delegated claims arrangements, ensuring due diligence, approvals, sign-offs and evidence are completed in line with the DA Framework.
• Review DA submissions for completeness, strategic rationale, underwriting appetite, authority scope, conduct considerations, delegated claims implications, operational readiness and required stakeholder input.
• Maintain and monitor DA approval trackers, subjectivities, post-inception actions and outstanding items, ensuring clear ownership, target dates, escalation and closure evidence.
• Support ongoing oversight of Coverholders, DCAs and delegated facilities, including annual and periodic due diligence, performance against business plans, risk appetite, complaints, conduct, claims trends, audit outcomes and data quality indicators.
• Assist with renewal, remediation, suspension, termination or exit activity by collating evidence, preparing analysis and supporting recommendations for management and committee review.
• Administer and support the risk-based Coverholder and DCA audit programme, including audit planning, scoping, scheduling, report review, recommendation challenge, action tracking and closure evidence.
• Monitor and complete tasks in Lloyd’s delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and other relevant market systems, ensuring activities are accurate, timely and appropriately evidenced.

Qualifications & Capabilities

• Strong knowledge of general insurance, London Market and Lloyd’s delegated authority principles.
• Good understanding of the DA lifecycle, including onboarding, due diligence, contract review, audit, ongoing monitoring, renewals, remediation and termination activity.
• Strong analytical capability, attention to detail and ability to interpret data, MI and exception reporting to support governance and decision-making.
• Ability to identify, document and implement process improvements and control enhancements.
• Excellent organisation and prioritisation skills, with the ability to manage multiple deadlines, stakeholders and workstreams under pressure.
• Confident communication and stakeholder management skills, including the ability to challenge constructively and explain technical matters clearly.
• Strong IT skills, including Microsoft Office and Excel; Power BI or similar reporting capability desirable.
• Knowledge of underwriting, workflow and document management systems such as Subscribe, ImageRight or equivalent platforms.
• Knowledge of Lloyd’s delegated systems and tools, including Atlas, DCOM, DAM, Crystal+ and PBQA, preferred.
• Progress towards ACII, CII or equivalent market qualification preferred.