Delegated Authority Analyst (FTC)

Westfield Insurance; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Westfield Insurance in London is seeking an organised administrator to assist with Lloyd’s and non-Lloyd’s coverholder applications, including class of business and regional extensions. You will support due diligence and coordinate workflows for coverholders, binders and consortia, ensuring compliance and timely information flow.

You will prepare due diligence information for delegated claims administration, review weekly workflows, and act as a reliable contact for brokers, coverholders, DCAs

Qualifications

• Excellent administrative experience.
• Experience of working in a Lloyds environment advantageous.
• Good knowledge of Outlook, Word, Excel and Powerpoint.
• Experience of London market systems and processing desirable (ATLAS, DCOM, DAM, Wording Repository & Crystal).
• Education to at least A-level; degree preferable.
• Desire to work towards ACII qualifications.

Responsibilities

• Assist with Lloyd’s and Non-Lloyd’s coverholder applications (Class of Business, Regional extensions, Branch office applications).
• Support due diligence reviews and prepare required information.
• Coordinate workflows for Coverholder and Binder/Lineslip/Consortia management and compliance reviews.
• Prepare delegat ed claims administrator due diligence information for review.
• Review weekly workflow and perform Quality Assurance processes.
• Act as point of contact for Brokers, Coverholders, DCAs, Auditors and Underwriters for queries.
• Follow up and escalate audit recommendations to meet service levels.
• Assist on system testing and liaise with IT and Business Change teams.
• Perform ad hoc tasks and comply with regulatory and internal protocols.
• Attend market forums/workshops to stay updated on regulatory changes.

Skills

Attention to detail

Communication

Organisational skills

Professional care & confidentiality

Education

A-level or above

Degree preferable

ACII qualification desirable

Tools

Outlook

Word

Excel

PowerPoint

ATLAS

DCOM

DAM

Wording Repository

Crystal

Job description

Key Accountabilities & Role Requirements:

• To assist with Lloyd’s and Non-Lloyd’s coverholder applications (including Class of Business, Regional extensions, Branch office applications for Coverholders, Westfield Service Companies and CAA applications).
• Supporting the team with preparing information required for Due Diligence reviews.
• To co-ordinate workflows for Coverholder and Binder/Lineslip/Consortia Contract management including workflow processes and compliance reviews.
• Pro-actively co-ordinate and prepare Delegated Claims Administrator due diligence information for review.
• To review weekly workflow and carry out required Quality Assurance processes.
• To be a point of contact for Brokers, Coverholders, DCAs, Auditors and Underwriters for any queries, chasing for outstanding information when required.
• Follow up and escalation of open audit recommendations to ensure completion in line with agreed service levels.
• Assist on system testing and liaise with the IT and Business Change teams as and when required.
• Ad hoc tasks as required.
• Comply with all regulatory requirements for delegated underwriting and Westfield internal protocols and procedures.
• Attend market forums and workshops as and when required to stay abreast of ongoing regulatory and market changes.

Skills & Competencies Required:

• Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs.
• Communication – ability to communicate well one-to-one and in small groups. Keeps others informed and updated, Ability to write clear, precise and well organised documents.
• Organisational Skills – ability to effectively prioritise, deliver on tasks and meet deadlines.
• Ability to act with due professional care, demonstrating sound integrity and confidentiality.

Qualifications & Experience:

• Excellent administrative experience.
• Experience of working in a Lloyds environment advantageous.
• Good knowledge of Outlook, Word, Excel and Powerpoint.
• Experience of London market systems and processing desirable e.g. knowledge of Lloyd’s systems, including: ATLAS, DCOM, DAM, Wording Repository & Crystal.
• Education to at least A-level; degree preferable.
• Desire to work towards ACII qualifications.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management. #wspi