Senior Data Operations Analyst

Freight Investor Services; City Of London; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a dynamic and innovative firm that is a leader in freight and commodities brokerage. As a Senior Data Operations Analyst, you will play a crucial role in enhancing data services and collaborating with IT teams. This position offers a unique opportunity to lead a team, mentor junior staff, and improve data quality and analytics processes. With a commitment to professional growth and a supportive work environment, this role is perfect for those who thrive in a fast-paced setting and are eager to make a significant impact in the industry. Experience a range of benefits, including a competitive salary, learning opportunities, and a dynamic workplace culture.

Benefits

Competitive salary and discretionary bonus

Learning & Development opportunities

Pension scheme

Gym membership

Employee Assistance Programme

Private healthcare and life assurance

25 days holiday

Season ticket travel loan

Cycle to work scheme

Electric Vehicle Scheme

Qualifications

• Proactive and self-motivated with strong analytical skills.
• Experience in C# and SQL is highly desirable.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Lead the Data Services Team and mentor junior staff.
• Manage data quality and present analytics to stakeholders.
• Collaborate with departments to improve operational efficiencies.

Skills

C#

SQL

Statistics

Analytical Skills

Effective Communication

Problem-Solving

Attention to Detail

Tools

Excel

Word

Outlook

Job description

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About Us

Freight Investor Services (FIS) is a leading global brokerage of freight and commodities. We are the world’s largest broker on dry freight futures, with a strong presence across bulk commodities, metals, and energy markets. We pioneered trading in the cleared market on iron ore and coking coal futures, and maintain a strong position in broking steel futures on all exchanges, as well as fuel oil, base metals, fertilisers, and tanker freight. Our innovative ethos drives us to be first movers in new markets, such as cobalt and air freight futures. We provide brokerage services, data via our FIS Live app, and educational support for new market entrants.

Our network extends through offices in London, New York, Houston, Dubai, Mumbai, Athens, Copenhagen, Geneva, Singapore, and Shanghai, offering comprehensive brokerage, trade execution, market intelligence, and physical shipping services. Our expertise in credit and counterparty risk management ensures our clients can trade confidently.

The Role

We are expanding our team with increased data services offerings. We seek a senior team member to collaborate with our data and IT teams on projects, system maintenance, and improvements. This role is based in London but is part of an international organization with offices in 9 countries.

Responsibilities

1. Assist and lead the Data Services Team in daily activities under the guidance of the Head of Data.
2. Mentor junior staff and promote leadership within the team.
3. Manage data quality and access to subscription services.
4. Monitor and validate data inputs and service levels daily.
5. Present analytics data to internal stakeholders.
6. Review subscription services periodically.
7. Test, maintain, develop, and support core data services and components.
8. Gather and document project requirements.
9. Manage document libraries to prevent duplication and data sprawl.
10. Collaborate with other departments to improve operational and application efficiencies.
11. Enhance client engagement and professionalism standards.
12. Support application testing and liaise with various teams.
13. Review internal and external applications, creating action plans from findings.
14. Assist IT with software, network, hardware, security, and equipment tasks.
15. Adhere to internal policies and regulations, exercising integrity and due diligence.
16. Complete mandatory training and perform other duties as required.

Requirements

Technical Skills / Competencies

1. Proactive and self-motivated.
2. Highly desirable: C# and SQL skills.
3. Quick learner, questioning uncertainties.
4. Tenacious with a focus on resolving tasks.
5. Logical problem-solving skills.
6. Strong statistics and analytics skills.
7. Effective communication with colleagues.
8. Ability to work independently and diligently, updating managers regularly.
9. Team-oriented with good interpersonal skills.
10. Ability to prioritize and work under pressure.
11. Excellent attention to detail and numeracy skills.
12. Strong written and verbal communication skills.
13. Relationship-building skills with stakeholders.
14. Experience with Excel, Word, and Outlook.
15. General IT skills.

Benefits

We offer a dynamic environment with opportunities for growth:

• Competitive salary and discretionary bonus
• Learning & Development / CPD opportunities
• Pension scheme
• Gym membership
• Employee Assistance Programme
• Private healthcare and life assurance
• 25 days holiday
• Season ticket travel loan
• Cycle to work scheme
• Electric Vehicle Scheme

Additional Details

Seniority level

• Associate

Employment type

• Full-time

Job function

• Management and Manufacturing