Senior Data Centre and Network Operations Technician

University of Oxford; Oxford; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading educational institution in Oxford is seeking a Senior Network Operations Technician to manage and maintain its network infrastructure. You will ensure reliable and high-performing digital environments for teaching and research, collaborating with team members on various projects. The ideal candidate will have strong technical skills in network configuration and exceptional communication abilities. This role offers a competitive salary and benefits, including generous leave and pension schemes.

Benefits

38 days annual leave

Generous family leave

Hybrid working options

Contributory pension scheme

Sustainable commuting options

Qualifications

• Good technical knowledge of network installation and maintenance.
• Familiarity with fibre optic cabling systems.
• Excellent problem-solving skills.

Responsibilities

• Manage, install, and maintain network infrastructure.
• Act as key point of contact for network issues.
• Collaborate on project planning with minimal disruption.

Skills

Network configuration

Fibre optic cabling

Problem-solving

Communication

Team collaboration

Job description

Overview

Are you a Senior Network Operations Technician passionate about delivering world-class IT services? Join our dynamic Data Centre and Network Operations team at the University of Oxford and help manage, support, and enhance the network infrastructure that underpins our teaching, research, and administration.

About Us

IT Services ensures that the University has reliable, high-performing IT facilities to support teaching, learning, research, and administration. The Data Centre and Network Operations Team manages the infrastructure delivering enterprise-level data centre and network services across the University, providing critical support to staff and students alike.

What We Offer

Working at the University of Oxford offers several exclusive benefits, such as:

• 38 days of annual leave (inclusive of public holidays), with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.

About the Role

• As a Senior Data Centre and Network Operations Technician, you will manage, install, and maintain network infrastructure and shared data centre facilities, including switches, routers, and fibre optic cabling systems. You will act as a key point of contact for network issues, providing timely support and clear communication to users with varying levels of technical expertise.
• You will collaborate closely with other network team members to plan and execute projects with minimal disruption, while staying current with emerging technologies and industry best practices to continuously improve the University’s network services.
• This is a unique opportunity to contribute to the operational backbone of one of the world’s leading universities, supporting colleagues and students across multiple campuses and ensuring that the University’s digital environment remains reliable, secure, and high-performing.

About You

• Good technical knowledge of network configuration, installation, and maintenance.
• Familiarity with fibre optic cabling systems.
• Excellent problem-solving skills and proactive approach to issue resolution.
• Exceptional communication skills, able to translate technical concepts clearly for non-technical users.
• Ability to work independently and collaboratively within a team.

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• The details of two referees

The closing date for applications is 12 noon on Wednesday 22 October.

Interviews will take place on the week commencing 27 October and take place in person in central Oxford.

£35,681 to £41,636 per annum : Grade 6