Senior Data Analyst: Labour Optimisation & Scheduling

Soho House & Co; Greater London; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Discounts at Soho House globally

Every House Membership

Enhanced Pension Scheme

Private Health and Dental Care

Cycle to Work Scheme

Season Ticket Loan

Charity days (3 paid per year)

Cookhouse & House Tonic trainings

Team Events

Job summary

Soho House is seeking an analytics-focused expert to lead labour optimisation within the Operations ecosystem. You will sit in the Data team and work closely with FP&A to translate productivity insights into forecasts and staffing decisions. The role balances wage percentage improvements with service standards across multiple sites.

You will partner with Finance and House Management to ensure modelling, scheduling, and forecast updates drive measurable gains and tangible action.

Qualifications

• Proven experience in labour optimisation across multi-site operations.
• Ability to translate analytics into actionable staffing decisions.
• Strong collaboration with finance and operations stakeholders.

Responsibilities

• Labour productivity analysis, identifying site-by-site opportunities for efficiency gains and sizing each one
• Work with Operations and Finance to trial changes to scheduling and measure their impact
• Build improved labour reporting, so Business Partners and GMs can see productivity, schedule changes and shift adherence on a daily and weekly cadence
• Support Finance translate demand forecasts into labour requirements, helping to build the models that turn covers, check-ins, treatments and occupancy into hours by role
• Partner with our Data Science and Operations teams to understand forecast accuracy and recommend improvements
• Connect labour deployment to member experience, so that productivity gains are demonstrably not coming out of the House

Skills

Labour optimisation

Finance partnership

Analytics

SQL

BI development

Rota data

Forecast analysis

Python

AI tooling

Guest experience

Multi-site operations

Tools

Omni

Looker

Tableau

Power BI

dbt

Job description

Soho House is seeking an analytics-focused expert to lead labour optimisation within the Operations ecosystem. You will sit in the Data team and work closely with FP&A to translate productivity insights into forecasts and staffing decisions. The role balances wage percentage improvements with service standards across multiple sites.

You will partner with Finance and House Management to ensure modelling, scheduling, and forecast updates drive measurable gains and tangible action.