Senior Data Analyst

American President Lines; Liverpool; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Senior Data Analyst to enhance its Transport services. This role involves creating and analyzing KPIs, maintaining in-house tools, and training team members. The ideal candidate will possess strong analytical skills and a customer-focused approach, thriving in a dynamic environment. With opportunities for personal and professional growth, this position offers a competitive salary and a generous benefits package, including hybrid working and a commitment to mental health awareness. Join a company that values diversity and fosters a supportive work culture.

Benefits

25 days annual leave

Discretionary annual bonus

Enhanced pension scheme

Life assurance

Private healthcare

Hybrid Working

Cycle to work scheme

Employee recognition awards

Qualifications

• Experience in Data Analysis with proven reporting skills.
• Strong analytical skills with attention to detail.

Responsibilities

• Creation and analysis of core KPI reports for Transport function.
• Support training for colleagues on in-house systems.

Skills

Data Analysis

MS Excel

Communication Skills

Problem Solving

Attention to Detail

Tools

MS PowerPoint

In-house Systems

Job description

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ID: 558789

Location:

Liverpool, GB

Senior Data Analyst

CMA CGM | ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

THE ROLE | PURPOSE

• Reporting to our Intermodal Commercial Manager, the Senior Data Analyst within our Transport team plays a critical role in the successful delivery of an efficient and commercially successful Transport service offering to our customers
• Working closely with key stakeholders across the Transport team and wider CMA CGM business functions, you will be the primary contact for creation, analysis and delivery of a suite of Transport-related reporting, including cyclical and bespoke reporting.
• As Senior Data Analyst,you will also act as Subject Matter Expert within the Transport team on bespoke in-house systems, acting as a Key User and contributing to the development and ongoing support of colleagues on core systems and relevant processes.

WHAT WILL YOU BE DOING | KEY RESPONSIBILITIES

• Creation, analysis and tracking of core KPI reports for the Transport function, e.g. Haulier Performance and activity, Departmental Performance and support with relevant Commercial reporting.
• Maintenance of in-house Inland Cost Recovery Tool, regularly reviewing and highlighting any key themes to relevant stakeholders.
• Support in delivery of training for Transport team colleagues, particularly with reference to in-house systems, processes and reporting requirements.
• Develop and track Cost-saving initiatives, sharing and following up with relevant stakeholders as required.
• Assist Commercial Manager with generation of quotes as required, and deputising in their absence where necessary).
• Act as Subject Matter Expert within the Transport team, supporting colleagues within the team and the wider business with queries and advice as required.
• Analyse issues that arise, carrying out root-cause investigations with high levels of accuracy and in a timely manner, reporting findings and solutions to relevant stakeholders.
• Build and maintain strong working relationships with key stakeholders, e.g. clients and internal colleagues across other departments.
• Act as Subject Matter Expert and Key-User for bespoke inhouse systems.

WHAT DO WE NEED FROM YOU? | KNOWLEDGE, SKILLS AND EXPERIENCE

• Demonstrable experience in a Data and Information Analysis-based role, with a proven ability to create, analyse and report on lots of differnet types of data.
• Experience within Road Transport, Logistics or Shipping industries would be advantaegous, but is not essential.
• Excellent communication skills, with demonstrable experience of building effective relationships and influencing others at all levels, both internally and externally.
• Strong analytical skills, with high attention to detail and advanced skills in MS Excel and MS Powerpoint.
• A resilient approach, able to manage multiple priorities and meet tight deadlines in a fast-paced environment.
• Strong Administration skills, with knowledge and experience of working with high volumes of data and information and bespoke IT Systems.
• A natural problem solver, with the ability to identify root-cause of issues and see through to a successful resolution.
• Flexibility in your approach, with a strong customer-focused approach and the ability to respond positively and proactively to differing client and stakeholder requirements.

WHAT DO WE OFFER?

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Discretionary annual bonus
• Enhanced pension scheme up to 15% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Private healthcare (BUPA) + Healthcare Cash plan, including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
• Hybrid Working
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

• Exemplarity
• Imagination
• Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.