Senior Customer Success Executive in Leeds)

Corecom Consulting Limited; Leeds; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a leading RegTech business as a Senior Customer Success Executive in Leeds. You'll manage key client relationships, drive revenue growth, and support retention strategies in a rapidly growing tech company with excellent benefits and career development opportunities.

Benefits

25 days holiday

Private healthcare

Enhanced parental leave

Gym access

Outstanding progression opportunities

Qualifications

• Proven track record in client retention and upselling.
• Experience in financial services, RegTech, or regulated industries.
• Confident communicator and natural relationship builder.

Responsibilities

• Own and grow a portfolio of high-value clients.
• Identify upsell opportunities and drive renewals.
• Conduct quarterly reviews and act as a trusted advisor.

Skills

Client retention

Upselling

Communication

Commercial awareness

Relationship building

Organizational skills

Proactive mindset

Target-driven

Job description

Senior Customer Success Executive

Leeds - 2 Days a Week Hybrid | Competitive Salary + Excellent Benefits

Ready to join one of the UK's fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business.

What you'll be doing:

* Own and grow a portfolio of high-value clients in a regulated environment

* Identify upsell opportunities and drive renewals

* Conduct quarterly reviews, lead meetings, and act as a trusted advisor

* Support retention strategies and contribute to team success

* Share best practices and support wider business goals

What we're looking for:

* Proven track record in client retention and upselling

* Experience in financial services, RegTech, or other regulated industries

* Confident communicator with strong commercial awareness

* Natural relationship builder - strategic and hands-on

* Highly organised, proactive, and target-driven

Why join us?

* Named in the RegTech100 2024 and one of the Top 100 Fastest Growing Tech Companies

* Great Place to Work Certified

* Outstanding progression and development opportunities

* 25 days holiday, private healthcare, enhanced parental leave, gym access & more

Apply now to join a collaborative team where your voice is heard and your impact is felt.