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Senior Customer Success Executive

TieTalent

Leeds

Hybrid

GBP 40,000 - 60,000

Full time

3 days ago

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Job summary

A leading tech company is seeking a Senior Customer Success Executive in Leeds for a hybrid position, focusing on client success and revenue growth. With a competitive salary and excellent benefits, this role involves building relationships and driving upsales in a regulated environment. Join a collaborative team with strong growth opportunities.

Benefits

25 days holiday

Private healthcare

Enhanced parental leave

Gym access

Outstanding progression opportunities

Qualifications

Proven track record in client retention and upselling.
Experience in financial services, RegTech, or similar.
Confident communicator with strong commercial awareness.

Responsibilities

Own and grow a portfolio of high-value clients.
Identify upsell opportunities and drive renewals.
Conduct quarterly reviews, lead meetings, and act as a trusted advisor.

Skills

Client retention

Upselling

Communication

Proactive

Organizational skills

Education

Experience in financial services or RegTech

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About

Senior Customer Success Executive Leeds - 2 Days a Week Hybrid | Competitive Salary + Excellent Benefits

About

Senior Customer Success Executive Leeds - 2 Days a Week Hybrid | Competitive Salary + Excellent Benefits

Ready to join one of the UK's fastest-growing tech companies? We're looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business.

What You'll Be Doing

Own and grow a portfolio of high-value clients in a regulated environment Identify upsell opportunities and drive renewals Conduct quarterly reviews, lead meetings, and act as a trusted advisor Support retention strategies and contribute to team success Share best practices and support wider business goalsWhat we're looking for:

Proven track record in client retention and upselling Experience in financial services, RegTech, or other regulated industries Confident communicator with strong commercial awareness Natural relationship builder - strategic and hands-on Highly organised, proactive, and target-drivenWhy join us?

Named in the RegTech(Apply online only) and one of the Top 100 Fastest Growing Tech Companies Great Place to Work Certified Outstanding progression and development opportunities 25 days holiday, private healthcare, enhanced parental leave, gym access & more Apply now to join a collaborative team where your voice is heard and your impact is felt

Nice-to-have skills

Financial Services
Communication
Leeds, England

Work experience

Business Developer / Sales Development Representative
(Key) Account Manager / Executive

Languages

English

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Other
Industries
Technology, Information and Internet

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