Senior Customer Insights Leader - Analytics & Strategy

Harnham; Manchester; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Performance related bonus

Career progression opportunities

Supportive culture

Job summary

Harnham in Manchester seeks a skilled leader to drive the customer insight strategy and enhance analytics capabilities. In this role, you will lead the development of a central insights capability, focusing on scalable analytics to deliver actionable business outcomes. Ideal candidates will have strong experience in customer insight, data architecture, and machine learning. The company offers a competitive salary, bonus potential, and clear career progression within a supportive culture centered around learning and innovation.

Qualifications

• Strong commercial experience in customer insight and analytics strategy.
• Deep capability in data architecture and integration across data sources.
• Advanced knowledge of machine learning and predictive modelling.

Responsibilities

• Lead the strategic enablement of a central insights capability.
• Design and maintain a holistic 360-degree customer view.
• Build frameworks and standards for analytics and insight generation.
• Champion innovation in advanced analytics and AI.

Skills

Customer insight

Analytics strategy

Data architecture

Machine learning

Stakeholder management

Job description

Harnham in Manchester seeks a skilled leader to drive the customer insight strategy and enhance analytics capabilities. In this role, you will lead the development of a central insights capability, focusing on scalable analytics to deliver actionable business outcomes. Ideal candidates will have strong experience in customer insight, data architecture, and machine learning. The company offers a competitive salary, bonus potential, and clear career progression within a supportive culture centered around learning and innovation.