Senior CTMS Strategy & Delivery Analyst

3ds; City Of London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Pension plan

25+ holidays

Job summary

Medidata seeks a Senior Business Analyst to help shape the next generation CTMS. You will liaise with product managers, engineers, and domain experts to translate business needs into system requirements and ensure delivery across the clinical technology suite.

In this hybrid London-based role, you will drive stakeholder workshops, document requirements, and support launches and upgrades while contributing to Agile ceremonies and knowledge sharing.

Qualifications

• Bachelor's degree in a technical, quantitative or business discipline.
• At least 5 years of Business Analyst or Product Management experience in the clinical trial arena.
• Experience managing complex processes involving many stakeholders and competing priorities.
• Experience defining functionality and managing a story backlog using Agile methodology and tools.
• Experience conducting workshops with a range of stakeholders to identify key user needs and pain points and creating technical documentation outlining the collected requirements.

Responsibilities

• Research market trends, client needs, and industry regulatory standards to inform CTMS feature development.
• Lead stakeholder discovery sessions to capture pain points and translate complex business needs into system requirements.
• Define and document functional/non-functional requirements, user stories with clear acceptance criteria, and process maps.
• Partner with Product Managers, other BAs, and cross-functional teams to integrate CTMS solutions across Medidata's clinical technology suite.
• Collaborate with Architecture, Engineering, QA, and Tech Writing throughout build, configuration, testing, and release cycles.
• Ensure deliverables align with technical specifications, quality standards, and defect-resolution workflows.
• Serve as a CTMS subject matter expert, supporting product launches, upgrades, and post-release enhancements.
• Active participation in Agile ceremonies, providing timely progress updates and risk escalations.
• Document architectural decisions, resolution logs, and maintain team knowledge-sharing to elevate overall capability.

Skills

Stakeholder management

Agile methodologies

Requirements gathering

Education

Bachelor's degree in technical, quantitative or business discipline

Job description

Medidata seeks a Senior Business Analyst to help shape the next generation CTMS. You will liaise with product managers, engineers, and domain experts to translate business needs into system requirements and ensure delivery across the clinical technology suite.

In this hybrid London-based role, you will drive stakeholder workshops, document requirements, and support launches and upgrades while contributing to Agile ceremonies and knowledge sharing.