Senior CRM Developer

SSE PLC; Aberdeen City; On-site; GBP 64,000 - 77,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Online GP

Counselling service

Cycle to Work scheme

Family entitlements

Job summary

SSE is seeking a Dynamics 365 CRM specialist to shape and enhance our CRM platform used for stakeholder relationship management. You will blend hands-on development with modern engineering practices to improve data capture, management and decision making across the organisation.

You will own CI/CD pipelines, work with business users to translate requirements into practical solutions, and maintain integrations across the Power Platform.

Qualifications

• Strong hands-on experience with Microsoft Dynamics 365 CRM, incl. customisation, configuration and extension using the Power Platform.
• Experience operating CI/CD pipelines (Azure DevOps or GitHub), incl. source control, automated builds and release management.
• Experience with integrations and data management, including APIs and ensuring data quality and consistency.

Responsibilities

• Design, build and enhance Dynamics 365 CRM solutions to support stakeholder management and scalability.
• Own and enhance CI/CD pipelines for CRM and Power Platform deployments.
• Collaborate with business users to translate requirements into practical, user-focused solutions.
• Maintain and support the CRM platform, including releases and performance.
• Develop and maintain integrations between Dynamics 365 and other systems.

Skills

Dynamics 365 CRM

Power Platform

CI/CD pipelines

Azure DevOps

GitHub

APIs & data integration

Stakeholder communication

Team collaboration

Tools

Azure DevOps

GitHub

Power Platform

Job description

Base Location: You’ll be expected to spend 50% of your working week in one of the following locations: Aberdeen, Glasgow, Perth or Inverness

Salary: £64,085 - £76,581 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time OR Part Time | Flexible First options available

The role

This role offers the opportunity to shape and enhance a Dynamics 365 CRM platform that underpins stakeholder relationship management across a complex organisation. You will play a key part in improving how stakeholder information is captured, managed and used, helping teams make better, more informed decisions.

Working as part of a collaborative technology function, you will combine hands on development with modern engineering practices, including automated build and release pipelines, to ensure the platform is reliable, scalable and continuously improving.

You will

• Design, build and enhance Dynamics 365 CRM solutions to support effective stakeholder management, ensuring the platform meets user needs and remains scalable
• Own and enhance CI/CD pipelines for CRM and associated Power Platform components, enabling reliable, repeatable and low risk deployments
• Work closely with business users to understand requirements, translating them into practical, user focused solutions and improvements
• Maintain and support the CRM platform, including troubleshooting issues, managing releases and ensuring performance and reliability, while partnering closely with the Automation team to align design patterns, integration approaches and reuse across the wider Power Platform ecosystem.
• Develop and maintain integrations between Dynamics 365 and other systems, enabling data to flow securely and accurately across the organisation

You have

• Strong hands on experience with Microsoft Dynamics 365 CRM, including customisation, configuration and extension using the Power Platform
• Proven experience operating CI/CD pipelines (e.g. Azure DevOps or GitHub), including source control, automated builds and release management
• Experience with integrations and data management, including APIs and ensuring data quality and consistency
• Ability to understand business needs and communicate technical solutions clearly to both technical and non technical colleagues
• A collaborative and inclusive approach, valuing different perspectives and working effectively across diverse teams

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

Our IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day‑to‑day support in emerging technologies, data and analytics, cyber security and more.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 344049 to discuss how we can support you.

We’re dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.