Senior Credit Controller

Hays; Brigg; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in Brigg is seeking a Senior Credit Controller to oversee credit management processes. Responsibilities include generating overdue notifications, conducting credit assessments, and managing customer accounts. The ideal candidate will have at least 5 years of experience in credit control and strong communication skills. This full-time role offers a collaborative environment and generous benefits.

Benefits

Generous annual leave allowance

Competitive retirement savings plan

Health and wellbeing support

Enhanced family leave policies

Paid company sick leave

Service-based awards

Exclusive discounts on retail and travel

Paid volunteering day annually

Qualifications

• Minimum 5 years experience in credit control.
• Strong attention to detail and accuracy.

Responsibilities

• Generate and distribute overdue account notifications.
• Conduct credit assessments for account openings.
• Track and manage customer credit limits.

Skills

Attention to Detail

Communication

Proactivity

Tools

ERP Systems

Financial Software

Office Software

Job description

3 days ago Be among the first 25 applicants

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Your new company
This company's commitment to excellence in both products and processes is a driving force behind our work. They believe in the people behind the scenes who truly shape their success. Their dedication and teamwork have laid the foundation for a resilient and flourishing environment. They cultivate a close, collaborative atmosphere while operating with the reach and ambition of a much larger entity.

Your new role
Will consist of:

• Generating and distributing overdue account notifications across multiple business units.
• Monitoring internal account activity for a designated group of operational sites.
• Supporting the onboarding process for new customer accounts, including system setup and data entry.
• Conducting credit assessments for account openings, credit limit reviews, and financial adjustments.
• Processing and allocating incoming payments on a daily basis.
• Tracking and managing customer credit limits to ensure compliance with internal policies.
• Following up on outstanding balances through various communication channels and escalating issues as needed.
• Coordinating with third-party agencies for external debt recovery when internal efforts are exhausted.
• Initiating legal proceedings for unresolved small debts when appropriate.
• Addressing and resolving customer payment discrepancies and account queries.
• Contributing to broader credit control and sales ledger functions, including month-end reporting and reconciliations.
• Providing daily support to the credit management team and offering coverage during periods of absence.

The hours for this position are 7.30 - 16:00, early finish every second Friday at 1.30 and the other Friday is an 8.30-5 finish.

What you'll need to succeed

• A minimum of 5 years experience in credit control
• Strong attention to detail with a focus on accuracy and consistency.
• Confident, proactive, and approachable with a positive and motivated attitude.
• Excellent interpersonal and communication skills, both written and verbal, across internal teams and external stakeholders.
• Proficient in standard office software, including spreadsheets and word processing tools.
• Capable of working independently while also contributing effectively within a fast-paced, collaborative team environment.
• Familiarity with enterprise resource planning (ERP) systems and financial software platforms.
• Understanding of credit insurance processes and claims handling.
• Knowledge of legal procedures related to debt recovery, including small claims processes.

What you'll get in return

• Generous annual leave allowance, including public holidays, with options to purchase additional days or sell unused leave.
• Competitive, contributory retirement savings plan.
• Health and wellbeing support through a comprehensive employee assistance program, offering 24/7 access to counselling, legal, financial, and lifestyle advice.
• Enhanced family leave policies to support maternity, paternity, and adoption needs.
• Paid company sick leave to support employee health and recovery.
• Recognition of long-term commitment through service-based awards.
• Access to exclusive discounts on retail, travel, entertainment, and more via a dedicated employee benefits platform.
• Staff purchase privileges on selected products and services.
• Paid volunteering day annually to support community engagement and personal causes.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Credit Intermediation

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