Senior Contract Manager

Reason Talent Advisory Ltd; Scotland; On-site; GBP 65,000 - 83,000; Full time

Benefits offered by this job

Company car

Fuel card

Job summary

Reason Talent Advisory is partnering with a growing construction business to appoint a Senior Contracts Manager in Scotland. You will oversee multiple contracts, align operational delivery with client expectations and lead performance reviews with senior stakeholders.

The role requires extensive contracts/operational leadership experience, strong client-facing skills and the ability to coach managers while ensuring high-quality delivery.

Qualifications

• Significant Contracts Management, Operations Management or comparable senior delivery experience.
• Experience overseeing multiple contracts, managers and operational teams.
• A practical understanding of planned and reactive works.
• Strong client-facing experience and confidence managing senior stakeholders.
• The ability to lead, coach and constructively challenge managers.
• Strong organisation, commercial awareness and sound judgement.
• Clear communication and a practical approach to resolving problems.
• A commitment to relationships, accountability and high-quality delivery.

Responsibilities

• Oversee delivery across multiple contracts and operational workstreams.
• Act as the link between senior leadership, Operations Managers, Supervisors, clients and delivery teams.
• Build trusted client relationships and lead contract and performance meetings.
• Manage client expectations, escalations and service issues.
• Support and challenge operational managers to deliver agreed priorities.
• Monitor performance, service levels, quality, risk and operational issues.
• Provide clear updates and practical recommendations to senior leadership.
• Improve communication, reporting, workflow and accountability.
• Support contract retention and long-term client relationships.

Skills

Contracts Management

Operations Management

Client-facing

Stakeholder Management

Leadership

Job description

SENIOR CONTRACTS MANAGER

Scotland | Competitive salary + Company Car + Fuel Card

Full-time | Permanent

Reason Talent Advisory is working exclusively with an established and growing construction and multi-trade business to appoint a Senior Contracts Manager into a newly created position.

This senior appointment brings together operational delivery, client relationships and leadership. You will oversee multiple contracts and workstreams, support operational managers and strengthen consistency and accountability across the business.

THE ROLE

Working closely with the leadership and operational teams, you will:

• Oversee delivery across multiple contracts and operational workstreams.
• Act as the link between senior leadership, Operations Managers, Supervisors, clients and delivery teams.
• Build trusted client relationships and lead contract and performance meetings.
• Manage client expectations, escalations and service issues.
• Support and challenge operational managers to deliver agreed priorities.
• Monitor performance, service levels, quality, risk and operational issues.
• Provide clear updates and practical recommendations to senior leadership.
• Improve communication, reporting, workflow and accountability.
• Support contract retention and long-term client relationships.

ABOUT YOU

You will have progressed within construction, property maintenance, building services or a related trade environment into contracts or operational leadership.

You will ideally bring:

• Significant Contracts Management, Operations Management or comparable senior delivery experience.
• Experience overseeing multiple contracts, managers and operational teams.
• A practical understanding of planned and reactive works.
• Strong client-facing experience and confidence managing senior stakeholders.
• The ability to lead, coach and constructively challenge managers.
• Strong organisation, commercial awareness and sound judgement.
• Clear communication and a practical approach to resolving problems.
• A commitment to relationships, accountability and high-quality delivery.

THE OPPORTUNITY

You will be comfortable moving between site meetings, operational reviews and senior client discussions.

As a newly created position, this role offers the opportunity to shape its remit and make a visible impact across a growing business.

PACKAGE

• Competitive salary
• Company car and fuel card
• Full-time, permanent position
• Approximately 38-40 hours per week
• Flexibility appropriate to a senior operational role

Reason Season Lifetime | Fit First