Senior Content Designer (12-Month FTC)

Lloyds Banking Group; London; Hybrid; GBP 90,000 - 107,000; Full time

Job summary

Lloyds Banking Group is seeking a Senior Content Designer for a 12-month fixed-term contract, offering a hybrid work model. The role involves crafting digital content, establishing standards, and influencing business operations. Candidates should have a robust portfolio and experience in a complex environment.

Benefits

Generous pension contribution of up to 15%

Share schemes including free shares

Discounted shopping benefits

30 days’ holiday

Wellbeing initiatives and generous parental leave policies

Qualifications

• Experience embedding Content Design in product development.
• Portfolio showcasing customer-centred outcomes.
• Experience with design systems.

Responsibilities

• Craft engaging and accessible copy for digital experiences.
• Define Content Design guidelines and workflows.
• Lead on brand personality and tone.

Skills

Content Design

Stakeholder Management

UX/UI Design

Coaching

Collaboration

Tools

Figma

Job description

JOB TITLE: Senior Content Designer (12-Month FTC)

LOCATION: London / Bristol
SALARY: £90,440 - £106,400 (London) / £76,194 - £89,640 (Bristol)
HOURS: Full Time
DURATION: 12-Month Fixed-Term Contract

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

About this opportunity

We’re looking for someone who is confident in designing and developing all types of content – from UX/UI to long-form storytelling, notifications to chat – and in applying evidence to influence stakeholders.

You’ll love your craft and enjoy opportunities to develop the creativity of others throughout the business. Whether that’s championing Content Design with product teams, shaping new guidelines, leading crit sessions with other Content Designers, or facilitating workshops to inspire more collaborative and effective ways of working.

As a Senior Content Designer, it’ll be your role to:

• Craft engaging, accessible and memorable copy to support outstanding digital customer experiences.

• Shape and define overarching Content Design guidelines and workflows.

• Lead on copy, brand personality and tone.

• Take ownership of and advocate for Content Design in an agile environment.

• Establish common standards for Content Design methodology, metrics and guidance for our active community of writers and designers.

• Encourage and empower the practice of Content Designers across the Group.

• Position Content Design as a fundamental partner in shaping the overall design approach.

• Demonstrate a forensic understanding of customer needs; pouring this insight into irresistible digital experiences.

• Tell stories that bring to life the exceptional ways content helps people to grow their finances.

What you'll need

• Experience of embedding Content Design as an integral part of the product development process.

• Examples of developing and maintaining business-wide content standards, style guides, voice and tone, and additional subject matter expertise.

• A proven history of evolving new practices, through contribution or leadership.

• Hands-on evidence of coaching others – line management responsibilities not essential.

• A varied portfolio showcasing how you use your specialism to generate customer-centred outcomes and influence the business.

• Experience developing, contributing to and working with design systems.

• Experience working with innovative design tools, such as Figma.

• The confidence to work across a complex business landscape – ideally, financial services.

• A collaborative mindset looking to guide a busy multi-disciplinary team.

• The personality to influence and manage stakeholders across product, risk, legal and branding teams.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?Apply today and find out more!