Senior Content Designer

BMC; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading academic publishing company is seeking a Senior Content Designer to enhance their digital products. The role involves creating engaging UX copy, collaborating with various teams, and influencing content strategy to ensure a consistent user experience. Ideal candidates will have a strong research-driven approach and the ability to work effectively across departments.

Qualifications

• Experience in UX copywriting and content strategy.
• Ability to collaborate with various departments.
• Strong analytical skills to inform content decisions.

Responsibilities

• Create clear and engaging UX copy and product emails.
• Contribute to developing content patterns and style.
• Guide content audits to assess effectiveness.

Skills

Research-driven approach

Content strategy

Collaboration

UX copywriting

Content development

Job description

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We are seeking an experienced senior content designer to work across our digital products, platforms, and services. Springer Nature, with a portfolio of over 3,000 peer-reviewed journals and books, is a leader in academic research publishing. Our brands include Nature, Springer, Palgrave Macmillan, and BMC. We also offer various products and services that facilitate access to scholarly articles, research publication, and career development.

This role is part of the UX Content Design team within Springer Nature Digital (SND), involving collaboration with colleagues across the business. The work involves creating clear, engaging UX copy, contributing to content strategy, and supporting content development for our digital offerings. You will work closely with product teams, advising on improvements, writing UX copy, and helping define how content design contributes to our success.

The role requires a research-driven approach, using analytics and research to inform decisions, and collaborating with various departments like Editorial, Legal, Marketing, SEO, Customer Support, and Policy. The goal is to ensure every interaction is helpful, friendly, and clear, providing a consistent experience through language.

Main Responsibilities

• Create clear and engaging UX copy, product emails, and guidance.
• Contribute to developing content patterns, style, and tone of voice.
• Guide content inventories or audits to assess effectiveness.
• Help establish efficient content creation and review processes.
• Communicate the impact of content on product success and define success measures.
• Conduct content creation workshops with colleagues.
• Guide information architecture development to improve findability.
• Contribute to projects involving content strategy and tooling.

Your Work Timeline

Within 3 months: Understand workflows, team, research, and stakeholder engagement; collaborate on UX challenges.

Within 6 months: Audit content, improve content across journeys, build relationships with content providers, and participate in research activities.

6 months +: Influence content creation practices, update style guides, contribute to product launches, and champion content design importance.

Additional Details

• Employment type: Full-time
• Job function: Marketing, Public Relations, Writing/Editing
• Industry: Book and Periodical Publishing