Senior Content Designer

Government Recruitment Service; Greater London; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Pension scheme 28.97%

Annual leave 25 days (+8 BH)

Flexible working

Job summary

Government Recruitment Service in London is seeking a Senior Content Designer to lead user-centred GOV.UK content and shape accessible digital services.

You will work with policy, service design and researchers to turn complex topics into clear content, champion accessibility, and mentor others in best practices.

Qualifications

• Experience creating GOV.UK-style content that is accessible and user-centred.
• Ability to turn complex policy topics into clear, usable content.
• Strong collaboration with policy, service design and research teams.

Responsibilities

• Lead content design for GOV.UK services and content.
• Write, edit and markup content with a focus on accessibility and usability.
• Collaborate with policy colleagues, service designers and researchers to meet user needs.
• Champion content design best practices and mentor others.

Skills

Content design

Research

Writing

Accessibility

Collaboration

Job description

Would you like to shape GOV.UK content and digital services used by millions of people?

Can you turn complex information into simple, effective, user-centred content?

Do you enjoy using research, data and insight to design better digital experiences?

If you are passionate about writing quality content, improving accessibility and creating better user experiences, we would love to hear from you.

This is an exciting time to join the Digital, Information and Security Directorate (DIS) within the Department for Transport (DfT) as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Create clarity. Shape services. Put users first. Use research, insight and content design expertise to create accessible digital content that helps millions of people access government information and services.

Joining our department comes with many benefits, including:

• employer pension contribution of 28.97% of your salary – read more aboutCivil Service Pension contribution rates
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• flexible working options where we encourage a great work-life balance

Read more in the Benefits section below.

Find out more about what it is like working at the Department for Transport.

Join the Department for Transport's Content Design Team and help create content that makes government services simpler, clearer and more accessible for everyone. As a Senior Content Designer, you will play a lead role in shaping user-centred digital services and GOV.UK content, ensuring people can find and use the information they need quickly and easily.

Working as part of a multidisciplinary team, you will use research, data and user insight to design, write, edit and continually improve content across a range of digital products and services. You will collaborate closely with policy colleagues, service designers, user researchers, legal teams, AI and communications professionals to understand complex topics and turn them into clear, accessible content that meets user needs.

You’ll help champion content design best practice, influence stakeholders, support the development of others and contribute to the wider government content community. Whether improving an existing service, creating online forms and surveys, writing content or helping shape strategic approaches to content design, your work will have a direct impact on how people interact with government services.

Your responsibilities will include, but are not limited to:

• project managing publishing requests from initial advice to officials to the delivery of high-quality content and services on time and on budget
• collaborating with internal policy, comms and service design teams to understand their needs, pair write content and mark-up content to meet tight deadlines
• providing advice on the best ways to ensure that content and services are accessible and usable
• building relationships across the department to increase focus on meeting user needs, improve compliance with accessibility regulations and promote early engagement with content designers

Read the role profile for more information about the role. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

Senior Content Designer

Company: Government Recruitment Service Salary: £45,900 to £45,900 a year Hours: Full-time Location: London Job type: Permanent Posting date: 6 Nov 2026 Closing date: 22 Nov 2026

Summary

Would you like to shape GOV.UK content and digital services used by millions of people?

Can you turn complex information into simple, effective, user-centred content?

Do you enjoy using research, data and insight to design better digital experiences?

If you are passionate about writing quality content, improving accessibility and creating better user experiences, we would love to hear from you.

This is an exciting time to join the Digital, Information and Security Directorate (DIS) within the Department for Transport (DfT) as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability.

Create clarity. Shape services. Put users first. Use research, insight and content design expertise to create accessible digital content that helps millions of people access government information and services.

Joining our department comes with many benefits, including:

• employer pension contribution of 28.97% of your salary – read more aboutCivil Service Pension contribution rates

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday

• flexible working options where we encourage a great work-life balance

Read more in the Benefits section below.

Find out more about what it is like working at the Department for Transport.

Join the Department for Transport's Content Design Team and help create content that makes government services simpler, clearer and more accessible for everyone. As a Senior Content Designer, you will play a lead role in shaping user‑centred digital services and GOV.UK content, ensuring people can find and use the information they need quickly and easily.

Working as part of a multidisciplinary team, you will use research, data and user insight to design, write, edit and continually improve content across a range of digital products and services. You will collaborate closely with policy colleagues, service designers, user researchers, legal teams, AI and communications professionals to understand complex topics and turn them into clear, accessible content that meets user needs.

You’ll help champion content design best practice, influence stakeholders, support the development of others and contribute to the wider government content community. Whether improving an existing service, creating online forms and surveys, writing content or helping shape strategic approaches to content design, your work will have a direct impact on how people interact with government services.

Your responsibilities will include, but are not limited to:

• project managing publishing requests from initial advice to officials to the delivery of high-quality content and services on time and on budget
• collaborating with internal policy, comms and service design teams to understand their needs, pair write content and mark‑up content to meet tight deadlines
• providing advice on the best ways to ensure that content and services are accessible and usable
• building relationships across the department to increase focus on meeting user needs, improve compliance with accessibility regulations and promote early engagement with content designers

Read the role profile for more information about the role. Please note that the role profile is for information purposes only – whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.