Senior Consumer Compliance Analyst – Deposits

Goldman Sachs Bank AG; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness programs

On-site health centers

Job summary

Goldman Sachs is seeking a Compliance Officer, Consumer Compliance, Senior Analyst based in Birmingham. You will provide regulatory coverage for the Retail Savings/Deposits business and participate in global initiatives to advance the Global Compliance mandate.

The role requires 2-5 years of experience in consumer protection regulatory work, a bachelor’s degree or higher, and strong communication, analytical and stakeholder-management skills to interact with senior leadership across the firm.

Qualifications

• 2-5 years of work experience as a Compliance Officer preferably focused on retail banking consumer protection regulations excluding AML/Financial Crime.
• Understanding of the different regulatory requirements during the lifecycle of consumer products (e.g. product and service design through to implementation, ongoing customer support and marketing)
• Familiarity with digital customer journeys in financial services
• Experience in supporting regulatory audits or inquiries

Responsibilities

• Have consumer regulatory experience on a variety of issues relating to the provision of a savings/deposit proposition, including new business initiatives, customer servicing and communications, and changes to existing product and service offerings.
• Have experience or understanding of a contact centre, the information generated, and be able to interpret this from a consumer compliance perspective.
• Be able to assist with a jurisdictional-specific compliance risk management program within a global financial institution, utilising existing enterprise risk management frameworks
• Be willing to execute daily compliance risk management processes, such as complaint handling, monitoring and testing, management reporting, policy procedure maintenance, and training preparation and administration
• Have a background / familiarity with depositor protection rules
• Assist in enforcing a full suite of compliance policies to ensure both the deposits business and its employees operate in a compliant manner
• Assist in ensuring adherence to UK and EU regulations, including implementation of new regulations and regulatory change management
• Liaise with other Compliance Officers in the Goldman Sachs Compliance Division globally as well as other stakeholders throughout the firm to ensure adherence to firmwide compliance standards

Skills

Communication skills

Analytical skills

Stakeholder engagement

Adaptability

Organization

Ownership

Education

Bachelor’s degree or higher

Job description

Goldman Sachs is seeking a Compliance Officer, Consumer Compliance, Senior Analyst based in Birmingham. You will provide regulatory coverage for the Retail Savings/Deposits business and participate in global initiatives to advance the Global Compliance mandate.

The role requires 2-5 years of experience in consumer protection regulatory work, a bachelor’s degree or higher, and strong communication, analytical and stakeholder-management skills to interact with senior leadership across the firm.