Senior Consultant Risk and Control Partnering - Digital & AI

Nationwide; Swindon; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Consultant to enhance digital risk management in a dynamic environment. This role involves partnering with various stakeholders to assess and manage operational risks, ensuring safe digital experiences. The ideal candidate will thrive in a collaborative setting, utilizing their expertise in risk and control management to drive impactful outcomes. With a focus on emerging technologies and customer-centric solutions, this position offers a unique opportunity to make a meaningful impact in the financial services sector while enjoying a hybrid working model and competitive benefits.

Benefits

Competitive pension contributions

Paid volunteering days

Life assurance

Salary sacrifice benefits

Health and wellness options

Performance bonuses

Training and development opportunities

25 days holiday (pro-rata)

Qualifications

• Deep understanding of digital journeys and products within the organization.
• Experience with risk and control management techniques.

Responsibilities

• Partner with stakeholders to provide risk advice and support assessments.
• Collaborate to identify, manage, and review risks related to digital products.

Skills

Risk and Control Management

Data Analysis

Stakeholder Engagement

Change Delivery

Communication Skills

Job description

Digital Risk & Control is looking for a Senior Consultant - Risk and Control Partnering, Digital & AI to join the team, with a focus on emerging digital technology and Generative AI advancements in financial services and the digital industry.

As part of a high-performing risk team, you will support colleagues working on digital communication, delivering high-quality analysis to ensure safe digital experiences. Your role involves stakeholder engagement, report building & maintenance, challenging the status quo, and representing customer interests in a fast-paced digital environment.

We offer hybrid working arrangements, combining office presence with home working, based at our Swindon or London office. You may need to attend ad hoc meetings in the other location.

If we receive high applications, the posting may close early, so apply promptly.

What you'll be doing

1. Partner with COO Digital, AI, Tech, and business stakeholders to stay informed on industry and societal changes affecting operational risk. Provide risk advice and support formal risk assessments and committee papers.
2. Collaborate across various risk and policy teams to identify, assess, manage, monitor, and review risks and controls related to digital products and services.
3. Show flexibility, work with momentum, deliver at pace, and challenge effectively to achieve the best outcomes.
4. Develop and enhance controls landscape, uplift existing controls, and monitor critical controls, providing reports to executive management.
5. Support loss event management, investigation, and reporting processes.
6. Navigate operational risk and control environments, collaborating with security, data, and technology teams to ensure fair outcomes for members.
7. Analyze horizon risk intelligence, monitor existing risks, evaluate emerging risks, and assess control effectiveness, reporting insights to leadership.
8. Assist in producing control declarations and participating in committees aligned with risk expectations.
9. Proactively analyze KRIs and testing results, working with the business to develop action plans.

About you

You should be pragmatic, collaborative, adaptable, and able to thrive in a changing environment. Minimum requirements include:

• Deep understanding of digital journeys and products within your organization.
• Experience with risk and control management techniques.
• Experience supporting change delivery.
• Excellent communication skills, capable of engaging senior stakeholders and contributing to risk assessments and reports.
• Data analysis experience with a focus on MI.
• Understanding of the regulatory environment affecting digital and technological developments in financial services, with some experience in tech transformation.

Our customer first behaviours

• Feel what customers feel - Empathize with customer needs and feedback.
• Say it straight - Communicate honestly and clearly, respecting diverse perspectives.
• Push for better - Challenge for continuous improvement and personal growth.
• Get it done - Prioritize impactful actions, be decisive, and accountable.

Additional benefits

• Competitive pension contributions
• Paid volunteering days
• Life assurance
• Salary sacrifice benefits
• Health and wellness options
• Performance bonuses
• Training and development opportunities
• 25 days holiday (pro-rata)

Our ethos

As a mutual owned by our members, we challenge the sector status quo, share profits, and prioritize customer needs. We seek individuals inspired by fairer finance, eager to make a meaningful impact, and caring about our customers.

Next steps

If interested, click 'Apply Now' to submit your CV and answer some questions. We respond to all applicants and will notify you of the outcome after the closing date.