Senior Consultant

TN United Kingdom; Lichfield; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic recruitment professional to deliver comprehensive recruitment services. This role involves strategic partnership with clients, ensuring compliance with policies, and fostering a culture of transparency and fairness. You will lead a team, manage budgets, and maintain exceptional customer focus to enhance productivity and meet organizational goals. If you are passionate about recruitment and leadership, this opportunity offers a chance to make a significant impact in a collaborative environment.

Qualifications

• Experience in recruitment services and managing client relationships.
• Strong leadership skills to motivate and manage a team.

Responsibilities

• Deliver recruitment services aligned with SLA/KPIs.
• Manage team performance and ensure compliance with policies.

Skills

Leadership

Communication

Team Management

Customer Focus

Data Analysis

Budget Management

Job description

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Primary purpose of the role

(What is the value added by this role, the overall aim, the reason that this role is required?)

The role involves delivering the full range of recruitment services provided by the Company for assigned contracts, aligning with SLA/KPIs. It requires acting as a strategic partner to clients to add value, enhance productivity, quality, H&S, and meet people objectives. The role also promotes and embodies the Company’s mission, vision, values, and strategy.

General Responsibilities - Operational

1. Communications: Ensure effective communication within your area to keep Challenge-trg Managed Services' strategy, values, and procedures updated and positively reinforced.
2. Forecasting and Management of Requirements: Understand Tesco’s forecasted labor needs to attract candidates effectively, plan recruitment, manage labor pools, and communicate with the Contract Manager regarding candidate flow and shortfalls.
3. Compliance and H&S: Ensure all activities comply with Company and Tesco policies and legislation. Promote good health and safety practices to minimize risks.
4. Colleague Management, Support, and Welfare: Foster a culture of fairness, transparency, and dignity. Monitor conduct, performance, and attendance, ensuring commitments are fulfilled.
5. Customer Focus: Collaborate with the Contract Manager to promote a customer-centric approach, ensuring Tesco and colleagues have an exceptional experience.
6. Budget Responsibility: Develop and monitor the annual budget, ensuring operational costs are controlled to meet budget and profit targets.
7. Data Recording and Reporting: Accurately record data for KPI and MI reporting, and ensure payroll processes are correctly handled.

General Responsibilities - Tactical

1. Leadership and Management: Assist in managing a team, set targets, motivate, and support service delivery in line with SLAs/KPIs.
2. Workforce Planning: Regularly review resource needs, recruit the right talent, and ensure adequate skills within the team.
3. Team Development: Onboard new starters, provide performance coaching, identify development needs, and conduct PDRs with direct reports.

General Responsibilities - Strategic

1. Relationship Management: Build and maintain strategic relationships with the Contract Manager and Tesco, understanding their issues and goals to deliver appropriate solutions.

General Competencies

• Leadership: Lead, motivate, and inspire the team, promote commitment to organizational goals.
• Managing Performance: Manage resources to achieve quality results.
• Teamwork: Support team values, collaborate, and build credible relationships.
• Customer Focus: Deliver exceptional service to meet customer needs.
• Commercial Acumen: Understand key business drivers and manage expectations.
• Managing Change: Effectively manage change impacts on individuals and the business.
• Develop Self and Others: Promote an engaging environment supporting development and improvement opportunities.

Challenge-trg Recruitment Ltd acts as an employment business for this vacancy. We are committed to equal employment opportunities (EEO) in all practices, regardless of age, gender, marital status, pregnancy, disability, race, religion, sex, or sexual orientation.